Coordinator, Provincial Offences Office

The Town of Caledon is a dynamic municipality that successfully balances urban, rural and agricultural communities. Our energetic staff are guided by our core values that create an environment for continuous improvement and customer service excellence.

In addition to offering exciting career opportunities, the Town also provides a competitive and comprehensive total rewards package. Come see how you can make a difference.

The Opportunity

Reporting directly to the Supervisor, Court Services, this role is responsible for providing court administration support within the Ontario Court of Justice to the standards required by the Memorandum of Understanding with the province, and for being the primary point of contact for all matters regarding Provincial Offences administration. You will be responsible for providing client service and support and assisting all persons involved in the day to day operations of the court, including determining and responding to their needs and explaining requirements and procedures.

As the Coordinator, Provincial Offences, you will perform the following duties, including but not limited to:

• Review, accept, enter and file all incoming Part I and Part II charges as filed by various enforcement agencies including Red light Camera and Automated Speed Enforcement offences. Ensuring strict adherence to statutory time limits;
• Liaise with enforcement agencies to return matters filed contrary to statutory requirements;
• Handle/resolve difficult situations in a professional manner utilizing knowledge of legislation, by-laws, policies and procedures whether in person, by telephone or in writing.
• Provide customer support such as responding to telephone, email and counter inquiries, processing fine payments, de-escalate emotionally charged situations, and preparing deposits up to $10,000.
• Schedule trials and early resolutions.
• Prepare and distribute court dockets to judiciary, enforcement agencies and prosecution.
• Determine the nature of customer needs and provide guidance in accordance to legislation and procedures

The Ideal Candidate

We are seeking an enthusiastic professional with a post-secondary diploma in Courts Administration or a closely related field. Our ideal candidate has a minimum of three (3) years of experience in a legal environment.

The ideal candidate will have demonstrated computer proficiency in MS Office (Word, Excel, Outlook) and knowledge of ICON and CAMS is an asset. We are seeking an individual with superior interpersonal skills, a demonstrated ability to work effectively in a team environment, demonstrated ability to exercise significant discretion and sensitivity involving regular access to confidential data, and excellent verbal and written communication skills.

The successful candidate for the Coordinator, Provincial Offences will be required to work a flexible schedule, including in the office, remotely and after hours (as required).

This position offers a pay range of $61,730.86 - $75,650.81.

Satisfactory passing of a criminal record check, and proof of qualifications will be required of any successful candidate(s) for this position.

The Town is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The Town is an equal opportunity employer that is committed to an inclusive and barrier-free workplace. If your application requires accommodation, please contact People Services at (905) 584-2272 Ext. 4738.

Applications for this posting will be accepted until March 15, 2024, 12:00PM.