Coordinator, Wedding & Social Events

Coordinator, Wedding & Social Events

Under the general supervision of the Manager, Wedding & Social Events, and within established policies, procedures and guidelines, assists Manager, Wedding & Social Events plan, develop and execute sales and marketing strategies for weddings and Social Events market.

Niagara Parks offers an annual salary of $51,640.84 to $61,664.86 per annum for this position plus a comprehensive benefit plan and defined benefit pension plan.

Applications for this position will be accepted until March 11, 2024.

QUALIFICATIONS:

• Completion of post-secondary program preferably in hospitality and tourism sales and/or marketing or the equivalent knowledge and experience.
• Excellent typing skills and proficient use of Microsoft Office Suite. Experience with working in CRM environment.
• Valid “G” Drivers Licence required.
• Minimum of two (2) years experience working with wedding and social groups.
• Knowledge of sales procedures for booking wedding and Social Events, considered an asset.
• Exemplary sales and customer service skills including communication/interpersonal skills both oral and written.
• Problem solving skills and ability to perform duties with a strong attention to detail.
• Strong time-management and organizational skills are required.
• Proven team player and ability to multi-task in a high-pressure sales and service environment.
• Ability to exercise tact and courtesy in a professional manner.

DUTIES AND RESPONSIBILITIES:

• Represents NPC in a professional manner with primary responsibility of assisting the Manager, Wedding & Social Events with meeting or exceeding annual Wedding and Social Events revenue targets including: assisting with the sales and booking process for wedding ceremonies, wedding receptions, bridal showers, brunches, rehearsal dinners, children’s birthday parties.
• Assists the Manager, Wedding & Social Events with coordinating and preparing annual sales and marketing plan for the wedding and social market with prioritized objectives and budgets targets.
• Responds to inquiries as directed to increase revenue.
• Assist Manager, Wedding & Social Events by conducting periodic client site visits.
• Coordinate Wedding Ceremony locations and collect contract and payment.
• Ensures that all bookings are coordinated and serviced to the customer’s complete satisfaction.
• Coordinates tradeshows, sales missions, familiarization tours and participates as needed.
• Coordinates and communicates weddings and group bookings with internal departments.
• Assist Manager, Wedding & Social Events with assessing Wedding & Social Event promotional materials and submits Marketing Creative Briefs.
• Coordinates and generates reports, including conducting revenue reporting.
• Prepare proposals and contracts as requested by Manager, Wedding & Social Events.
• Supports Manager, Wedding & Social Events in the oversight of co-op students.
• Book and coordinate WEGO shuttle transfers.
• Book and coordinate Heritage soldiers.
• Book Falls Illumination at fallsview restaurants.
• Participate and contribute in sales meetings.
• Maintain sales kits and collateral as needed.
• Assist with proofing marketing materials.
• Respects and complies with all policies and procedures.
• Must be willing and able to work variable shifts as required and schedule to fulfill the requirements of the seven-day operations.
• Other duties as assigned.

Job Type: Full-time

Salary: $51,640.84-$61,664.86 per year

Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Schedule:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Have you completed a post-secondary program in hospitality, tourism, marketing, or event planning?

Experience:

• wedding/event coordination: 2 years (required)

Licence/Certification:

• Class G Licence (required)

Work Location: In person

Application deadline: 2024-03-11