Whatyoucanexpectfromus:
- Competitive compensation and comprehensive benefits designed to fit your unique needs
- A dynamic and inclusive culture that promotes you to bring your whole-self to work
- Inspiring positive change for people and the planet with sustainability goals
- A supportive team that will encourage your professional growth and development
- Proactively resolve customer collection issues
- Document customer conversations and follow up plans in AR Collect and utilize the tool to manage collections on customer accounts
- Utilize PAD/AutoPay as a payment strategy for customers that have been placed on COD
- Follow PFC Credit Policy on aged invoices and put customer accounts on COD and into collection in accordance with those timelines
- Communicate with field teams to inform of customers going on COD or into collections
- Ensure IBM team understands processes for customer accounts
- Strong excel and analytical skills
- Good mathematical skills and attention to detail
- Minimum 5 years collection and reconciliation experience
- Knowledge of SAP Accounts Receivable application an asset