Customer Care/Delivery Specialist

At Wayne Toyota, we are committed to investing in our dedicated team of professionals and to providing outstanding products and services to our guests. By consistently focusing on these goals first, our guests will experience the highest level of care, value & knowledge in our industry.

The ideal Sales Administratorcandidate will exhibit the following core values:

• Positive AttitudeFriendly, caring, thoughtful; causes others to smile
• LeadershipEmpowered to model the Wayne Toyota mission and core values
• TrustworthyHonest, loyal & ethical
• Self MotivatedA strong work ethic combined with a desire to solve problems
• ReliableDependable and accountable for work done
• Team PlayerWorking together daily to achieve our vision

The main responsibilities include:

• Reviewing customer database for lease renewal opportunities
• Reviewing customer database for trade-in opportunities
• Updating dealership software with appropriate client notes and notifications
• Setting appointments for the sales team
• Continual learning of Toyota products through online and hands on training and education
• Delivery of new and used vehicles to customers
• Temporary assignment to other BDT positions to cover for vacation and/or sick time
• Assist with assigned sales administration tasks
• Any other duties that sales management requires

The ideal candidate will also have the following qualifications & requirements:

We provide a competitive compensation package and a friendly work environment.

• Minimum of 1 year of proven retail sales and/or marketing experience
• Degree or diploma in business is a strong asset
• Willingness to continually learn and improve product knowledge and phone skills
• Valid class G driver’s license with no major convictions
• Clear criminal background check

If you believe you meet the qualifications above, please reply in confidence to the Sales Manager at Wayne Toyota with your resume.

Job Type: Full-time

Salary: $40,000.00-$53,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Commission pay

Work Location: In person

Application deadline: 2024-03-18
Expected start date: 2024-04-01