Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Work setting
- Software company
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Maintain records and statistics
- Maintain and manage digital database
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Word