Customer Service Representative 2

For more information contact:
humanresources@rdck.bc.ca | 250.352.8150

or visit rdck.ca/jobs to apply

Job Posting
Nelson & District Community Complex

Nelson, BC

The Regional District of Central Kootenay (RDCK) is seeking a

highly motivated individual for the regular, benefitted

Customer Service Representative 2 (CSR2) position at the

Nelson & District Community Complex.

The CSR 2 is a member of the Customer Service team,

supporting the CSR 3 in providing overall guidance,

supervision and training of the CSR team and will act as relief

for the CSR 3 in their absence. The CSR 2 will provide

direction to the CSR 1 staff to enable them to provide

excellent Customer Service, provide up to date information

to customers, and provide effective cash handling.

CUSTOMER SERVICE
REPRESENTATIVE 2 (CSR2)
Regular, Benefitted Position
25-40 Hours per Week

REQUIRED QUALIFICATIONS & EXPERIENCE:

Minimum of a high school graduation or GED,

preferably supplemented by business or secretarial

school training.

Minimum of two years of clerical, reception or

secretarial experience in an office environment.

Training and experience in a computerized work

environment.

High level knowledge in Recreation Software, POS,

registration and Pass Sales, MS Office.

Experience or knowledge relating to recreation

facilities.

Standard First Aid with CPR and AED.

Satisfactory Criminal Record Check.

proven ability to provide leadership, supervision &

training

MORE INFORMATION & HOW TO APPLY:

The CSR2 position is a regular, benefitted position.

Applicants should be available to work a varied work
schedule of between 25-40 hours per week, including day,
weekends and evening shifts.

This is a union position and the rate of pay is $23.18 per
hour as per the Collective Agreement between the RDCK
and CUPE Local 2262.

This posting along with a detailed job description can be

found on our website at www.rdck/jobs.

Applications in the form of a resume & cover letter

detailing qualifications & experience relevant to the

position will be accepted until 9:00am on January 26,

2024.

Thank you for your interest in working with the Regional District of
Central Kootenay. All submissions will be acknowledged although
only those individuals shortlisted to participate in the interview/
testing process will be contacted. This posting may be used to fill
other similar positions within the RDCK over the next six months.