Customer Service Representative

Customer Service Representative

TWOMEN AND A TRUCK HALIFAX® is

NOW HIRING an enthusiastic, customer focused individual! In this role, you will

use your strategic selling skills and in-depth knowledge of company services to

build relationships with our customers. This is a great role for those who are

self-starting and enjoy a fast-paced work environment.

What We Offer

• Base pay of $16.00-$18.00/hour.
• Bonus Opportunities.
• Comprehensive Health, Dental Plan and Vision plan.
• Training and career advancement opportunities.
• RRSP Matching

Company events

• Employee Discount Card - *Offers discounts to Murphy Hospitality Group restaurants and

various establishments and merchants throughout Atlantic Canada.

• Healthy work/life balance
• Family-like work culture

What You’ll Do

• Provide outstanding Customer Service on all calls and online inquiries.
• Recommend moving services and products based on cost, availability, and customer specifications.
• Input information into internal move software to provide accurate moving estimates and schedule moves.
• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
• Prepare move-related paperwork and documents.
• All other duties as assigned.

What We’re Looking For

• High school diploma or GED; Associate degree in a related field preferred.
• At least 1 year of sales and/or Customer Service experience.
• Excellent Customer Service skills: effective listening and communication.
• Ability to multi-task and enter customer data into move software while on the phone.
• Confidence to initiate customer contact and comfortable asking for the sale.
• Creative problem-solving skills.
• Exceptional organization and time management skills.
• Strong team player who works productively with a wide range of people and personalities.
• Bilingual is a plus.

TWO MEN AND A TRUCK is the nation’s leading full-service moving company, offering customers comprehensive home and business relocation, packing and unpacking, and junk removal services. Making training and Customer Service a priority, we’re proud to offer professionally-trained movers along with top-of-the-line equipment and resources to exceed your expectations. Our goal is to tailor each experience to specifically fit all moving needs.
LOCAL MOVING
Local moving is what started our brand more than 35 years ago, and we take pride in exceeding our customers’ expectations! We offer a professionally trained moving team to ensure your belongings are handled with care and that your move runs smoothly.
JUNK REMOVAL
With this new service, our professional moving teams can assist you with downsizing, home renovations, or spring cleaning to remove those old items you no longer want. Schedule our junk removal service prior to your move or whenever you need items hauled away!

Pay: $16 - $18 / hour

Benefits:

• Health insurance
• Dental insurance
• Vision insurance

Job Type: fulltime

Schedule:

• Monday to Friday
• Weekend availability
• 8 hour shift

Education: High school degree

Work location: On-site