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SalaryE.H. Price, a division of Price Industries Limited, North America’s leading manufacturer and distributor of air distribution products (www.priceindustries.com) is a dynamic, progressive, and innovative organization looking for additional talent in our growing Victoria office. If you thrive on new challenges, pushing yourself to new heights and working independently and/or in a team-driven environment, you should consider the following opportunity.
About the Position
The Customer Service team member will help us keep up with the demands of a fast-paced sales office, while maintaining a fun and easygoing team atmosphere. The position consists of preparing proposals for submission, processing orders and tracking orders. Good communication skills, self-motivation, and a desire to learn will be required. Flexibility to deal with changing priorities and the ability to reliably respond in a timely manner. Some warehouse work will be required which will include lifting stock items, receiving stock and preparing waybills and packing shipments.
Principal Tasks
- Provides assistance to Project Coordinators, Project Manager and Salesperson with administrative work as required, including but not limited to the following tasks:
- Create Submittals after Salesperson have reviewed and issued the PVI
- Process Orders from Customer List, Any discrepancies Project Coordinator or Project Manager to confirm after receipt of approved submittals
- Tracking Orders/Deliveries and provide ETA to customers
- Notify customer when orders arrive via email or phone
- Process product pricing for Estimators for Bids
- On-the-job training will be provided for the following software – RepEdge, AIO, CAPS, Neptronic, Delhi and Tamco
- Provide outstanding Customer Service, with a Customer First approach to business
- Want to continuously learn and grow
- Self-educate, and attend manufacturer’s factory / training visits, to ensure you are constantly up to date on the latest product developments and software tools. (Some travel will be involved when we are able to safely do so)
- Build sustainable customer relationships and trust with customer’s account through open communication
- Assist in all customer events as required. This could be open houses, sporting events, lunches, etc.
- Warehouse – will require the ability to lift 50 lbs, assisting with shipping and receiving, and tidying the warehouse as needed.
- Perform other duties assigned by your manager.
Skills/Qualifications
- College or University graduate preferred.
- 3 years relevant experience would be an asset.
- Friendly, courteous, professional and confident as a representative of our office and company
- Excellent verbal and written communication skills
- You are Self-Motivated, Creative and Resourceful
- Ready to bring positivity, energy and enthusiasm into the workplace
- Professional approach to business and the workplace
- Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Able to multitask, prioritize and manage time effectively
- Problem solving abilities
- Ability to work under pressure unsupervised
- Strong work ethic guided by personal integrity and mutual respect
What We Offer:
- Health & Dental Insurance
- Life and Disability Insurance
- Employee and Family Assistance Program
- Pension Matching Program
- EQ Care® (Virtual Doctor appointments)
- Pocketpills (Digital Pharmacy)
- Gym Subsidy Program
EH Price Sales Ltd hires based on merit and is strongly committed to equity and diversity. We are happy to provide reasonable accommodation throughout the selection process and while working at EH Price. If you require support applying online because you are a person with a disability, please contact us at HR@priceindustries.com.
We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted.
Job Types: Full-time, Permanent
Salary: $55,000.00-$70,000.00 per year
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Secondary School (required)
Work Location: In person
