Address
Form of workAs a. Customer Service Representative. to join our growing team. In this position,you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services.
Responsibilities.
- Listen, document, and help resolve conflicts with customers
- Answer questions or handle complaints from customers
- Field phone calls, emails, and chat requests
- Provide information to customers about order status and product queries.
Requirements.
- High school diploma or GED certificate
- 1+ years of experience as an administrative assistant a plus
- Fast, proficient, and accurate typist
- Proficient with Microsoft Suite and common office equipment
Qualifications.
High school diploma or equivalent; college degree preferred.
Excellent written communication skills with a strong command of grammar and spelling.
Previous Customer Service or chat support experience is a plus but not required.
Strong problem-solving skills and the ability to think quickly and logically.
