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Form of workAdecco is currently hiring a full-time Customer Service Representative – Counter Attendant to work for our client, a leading provider of HVAC solutions, in Calgary, AB. In this position you will play a key role in providing excellent service to our customers, assisting with inquiries, orders, and product recommendations related to HVAC products and services. The ideal candidate will have strong communication skills, a positive attitude, and a willingness to learn about HVAC systems and products
Location: Calgary, AB
Shift: Monday to Friday | 8:00am – 4:40pm
Job type: Temporary | Full-time
Here's why you should apply:
4% vacation paid weekly
Paid weekly accurate and on time
Strong health and safety programs
Medical and dental benefits once qualified
Free training programs
New and quicker onboarding process
Responsibilities:
Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely quality solutions to their HVAC Parts & Supply needs.
Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery - entering quotes and invoices and follow through on fulfillment.
Assists with warehouse/inventory management work as needed - cycle counts, back orders, PO receipts, transfers, shipping & receiving, store stocking, inventory control & bin location.
Qualifications:
Must be legally eligible to work, and reside in Canada
Previous Customer Service experience in a retail or service-oriented environment preferred.
Knowledge of HVAC systems, equipment, and terminology is a plus.
Excellent communication and interpersonal skills, with the ability to interact professionally with customers and coworkers.
Strong organizational and multitasking abilities, with attention to detail and accuracy.
Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.
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