Customer Service Representative

Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

Duties:
- Answer incoming customer inquiries via phone, email, and chat
- Provide accurate and timely information to customers regarding products, services, and order status
- Assist customers with placing orders, processing returns, and resolving any issues or concerns
- Perform data entry tasks to update customer records and maintain accurate information
- Collaborate with other team members to ensure customer satisfaction and resolve complex inquiries
- Utilize phone etiquette skills to handle customer calls professionally and efficiently

Requirements:
- Strong communication skills, both written and verbal, with the ability to effectively communicate with customers
- Excellent phone etiquette and the ability to handle high call volumes
- Proficient in data entry and computer skills
- Bilingual in English and Spanish is a plus
- Previous experience in sales or Customer Service is preferred but not required
- Ability to multitask, prioritize, and manage time effectively

Work Schedule:

Thursdays - 9am to 6:30pm

Fridays - 9am to 6:30pm

If you are a motivated individual who is passionate about providing exceptional Customer Service, we would love to hear from you. Apply today to join our dynamic team!

Job Type: Part-time

Salary: $15.00 per hour

Expected hours: 19 per week

Benefits:

• Dental care
• Extended health care
• Paid time off

Education:

• Secondary School (preferred)

Experience:

• Call center: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person