Address
Form of work
Salary```Overview```:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. empl
```Duties```:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Provide accurate information about products, services, and promotions
- Assist customers with order placement, tracking.
- Resolve customer complaints or issues with patience and empathy
- Perform data entry tasks to update customer records and maintain accurate information
- Collaborate with other departments to ensure customer satisfaction
```Requirements```:
- Excellent communication skills in English, both verbal and written
- Strong Customer Service skills with the ability to handle difficult situations professionally
- Sales experience is a plus
- Proficient in using computer systems and software for data entry and customer management
- Ability to analyze customer needs and provide appropriate solutions
- Phone etiquette and active listening skills
If you are a self-motivated individual who enjoys helping others and has a passion for providing exceptional Customer Service, we would love to hear from you. Join our team today and be part of our success!
Please note that only qualified candidates will be contacted for further consideration.
Job Type: Full-time
Salary: From $26.00 per hour
Expected hours: 37.50 per week
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
