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SalaryWe are seeking a mature individual with exceptional Customer Service skills to join our team as a Customer Service Administrative Professional. We are professional, agile and customer-centric. We care about what we do and who we work with.
Please read the entire job description before submitting your application. We are serious about our client experience and team culture, and we need someone who shares our values and beliefs. As an administrative professional, you will play a key role in ensuring our clients receive top-quality service and support.
Our ideal candidate is an experienced Administrative Professional who is confident, highly organized, and skilled in using computers and software. You should be comfortable dealing with highly creative people and have some experience in an office setting, website management, and Shopify would be preferential.
The ideal candidate will be mature and goal orientated, have strong attention to detail, and excellent communication skills. If you are passionate about helping others achieve their goals and have the skills and experience we are looking for, we encourage you to apply today.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Lively atmosphere
- Safe work environment
Your duties may include, but are not limited to:
- Managing client inquiries and scheduling appointments
- Communicating with clients via phone, email, and in-person
- Assisting with marketing efforts
- Maintaining accurate and up-to-date client records and files
- Invoicing and taking payments
- Providing general administrative support to the team as needed
- Packing orders for clients
- Lifting up to 30 lbs
- Light cleaning
Qualifications
- Previous experience in Customer Service or a marketing field is a must
- Shopify experience
- Strong communication skills, both verbal and written
- Excellent phone etiquette and the ability to handle difficult customers with professionalism and empathy
- Proficient in data entry and computer skills
- English is required, Bilingual is a plus
- Ability to multitask, prioritize, and manage time effectively
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing and growing needs of our organization.
Job Types: Full-time, Part-time, Permanent
Salary: $20.00-$25.00 per hour
Expected hours: 20 – 40 per week
- Why did you apply for this job?
- What are your top 3 personal values?
- What are your pet peeves?
- Why do you love Admin?
- Describe what your closest friend would say about who you are?
We look forward to hearing from you!
Job Types: Full-time, Part-time, Permanent
Salary: $20.00-$25.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Customer Service: 1 year (required)
Ability to Commute:
- Surrey, BC V4P 1B8 (required)
Work Location: In person
