Job Purpose
Supporting SECURE's Dawson Creek and South Taylor facilities, the Facility Administrator is required to be proficient in ticket entry and must also provide internal and external customer service while answering the phones and greeting customers. The Facility Administrator will have a general knowledge of the paperwork flow of the facility and will be able to direct inquiries and problems that arise. The Facility Administrator will be required to complete tasks as delegated by Facility Manager or Lead Facility Administrator.
Essential Duties & Responsibilities
The responsibilities of this role include, but are not limited to:
- Demonstrating ownership of group vision and culture
- Providing knowledgeable and courteous customer service to all clients and co-workers
- Maintaining professional office appearance and ensuring adequate inventory supplies
- Assisting with any template/document generation that may be required from Operations
- Assisting the marketers, as required
- Responsible for daily ticket entry and troubleshooting problem tickets
- Assisting the Lead Administrator with the administration and maintenance of Accounts Payable, Accounts Receivable and Payroll
- Conducting general office administration:
- Filing, scanning, handling incoming/outgoing mail, updating phone and contact lists
- Assisting the Lead Administrator with meeting all facility month end timelines and facility sign off
- Assisting the Lead Administrator with safety tracking
- Fulfilling any other administrative functions, as required
Qualifications/Competencies
The individual in this role will have:
- Administration or Accounting Certificate/Diploma would be considered an asset
- Minimum 1-year experience in administrative role
- Knowledge of Microsoft Office applications such as Word, Excel, Adobe, and Access
- Good time management and organizational skills and ability to work effectively under pressure, meet demanding deadlines and multiple changing priorities
- Excellent teamwork and team building skills
- Reliable with strong work ethic
- Excellent communication, interpersonal and customer service skills
Why SECURE?
At SECURE, we focus on opportunities for growth and improvement; for our employees, our customers, our partners, and the communities we operate in. We are an energetic team driven by the needs of our customers, and we care about making a meaningful contribution. We strive to attract, retain, and motivate employees by offering a compensation package that competitively recognizes employee contributions and performance.
In addition to rewarding job opportunities, we offer an attractive employee package, including:
- Competitive base salary and compensation programs
- Comprehensive benefits package including:
- Employer-paid benefits: health, dental & more
- Health Care Spending Account
- Employee Wellness Program
- Employee savings plans and company matching
- Career progression/internal mobility opportunities
- Community investment activities
- Company/team building events
Stay connected to us:
- Visit us at secure-energy.com and connect with us on our social media channels for our latest job postings, news, community activities, and other updates
- SECURE is an equal-opportunity employer. Applicants are not assessed on the grounds of: race, age, disability, sexual discrimination, religion or belief.
Qualifications
Skills
Preferred
Work Accurately and Efficiently
Microsoft Office
Team Oriented
Strong Customer Services
Managing Multiple Priorities
Behaviors
Preferred
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Motivations
Preferred
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Education
Required
Experience
Preferred
1 year: Experience in administrative role