Address
Form of work
SalaryWe are seeking a Fixed Operations Manager to oversee and enhance the efficiency of our service and parts departments. The successful candidate will play a pivotal role in optimizing processes, improving customer satisfaction, and ensuring the overall success of the parts amd service departments.
Primary Roles & Responsibilities:
- Regulate and monitor the flow of service work through the department.
- Schedule shop work as efficiently as possible and in accordance with dealership policy.
- Assign work to technicians in a fair and equitable manner according to individual skill set.
- Ensure work is completed on time by maximizing shop efficiencies, (i.e. cross training of technicians to broaden their skills); closely monitor work flow to ensure proper coverage is available.
- Reduce comebacks by coaching/aiding technicians to practice good workmanship (fix it right the first time)
- Verify work by technicians to ensure all assigned work has been completed. Assist in the hiring and training of all technical personnel.
- Monitor and coordinate parts inventor.
- Work with the management team to ensure department goals and objectives are obtained.
- Ensures tools & equipment are being serviced and maintained properly.
- Develop & implement ideas that will improve shop performance.
- Monitor all repair orders for holds and missed promised times.
- Liaise with service advisor with regards to waiting customers, as well as other time commitments.
Job Types: Commission, Full-time
Salary: $60,000.00-$90,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- RRSP match
- Store discount
- Vision care
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Expected start date: 2024-02-19
