About us
Evergreen Golf Centre
Mission Statement:
To create a friendly and inviting atmosphere which enriches the golf and leisure experience through innovative ideas and personal service by people who care.
Vision Statement (Core Focus)
To be the #1 golf and leisure destination in Southern Alberta by continuing to build an inclusive first class experience. To Educate, Equip,and Inspire.
“Here to Help You Play Better Golf”
* Expertise
*Selection
*Innovation
* Technology
“Come Out and Play”
*Accessible
*Affordable
*Fun
*Inclusive
Core Values to Develop Evergreen’s Culture:
*W. WOW!
*I. Innovation
*R. Relationships
*E. Everyone
*G. Growth
*E. Energy
*T. Team
*U. Unique
*P. Principle
Service - On Stage Deliver a Wow customer experience.
*(W) Immediate enthusiastic engagement and greeting of the customer, customer priority before anything else. Anticipate customers needs or desire Memorable experience Make it easy for the customer (Alleviate Pain in the Asses) Give or promote alternatives Act like an owner Innovative/Cutting Edge
*(I) Technology Anticipating trends by paying attention to consumer behavior Driving Change Adaptability Social Media Building Relationships
*(R) Cultivate Give the customer the time of the day Give the staff the time of the day - listen Educate and Engage educate customers in person and new customers through social media. Maintain Follow through - finish what you start Follow-up - post purchase interaction Proactive Everyone is welcome.
*(E) Everyone is a customer and deserves a great experience Every customer is an Undercover Boss Off Stage Growth Oriented/Mindset
*(G) Personal growth - employee has opportunity to learn Professional growth - increased roles and duties Business/Organizational Growth- grow or die Optimistic Energy/Passion
*(E) Love what you do Take care of yourself Work life balance Step outside your box Passionate people and people who care Onboard Evergreen’s energy bus Team work
*(T) Shared Accountability Individual Accountability Look out for each other Empower staff with support Onboarding of new staff Positivity Celebrate successes Unique/Individuality
*(U) Want to work here Create an environment/atmosphere that staff wish to be a part of Fun Embrace your story - everyone has something to bring to the table Love people Be authentic Principle/Integrity
*(P) Do the right thing for the right reason (Moral Compass) Consistent message to staff and customers No judgment, honest, open and safe environment Mutual respect.
Job Title: Food and Beverage Manager
Job Overview:
We are seeking a dynamic and experienced Food and Beverage Manager to oversee the Food and Beverage operation at our new suited driving range and restaurant. The ideal candidate will have a passion for hospitality, exceptional leadership skills, and a proven track record of delivering high-quality Food and Beverage services.
Responsibilies:
1. Develop and execute strategic plans to enhance the overall Food and Beverage experience for all guests.
2. Administers menu design, product pricing, ordering, inventory control procedures, and end of month inventory.
3. Recruit, train, and supervise a team of kitchen staff, servers, bartenders, and other F&B personnel in conjunc:on with the Head Chef.
4. Ensure compliance with health and safety regulations, as well as food hygiene standards.
5. Collaborate with the Head Chef to create innovative menus that cater to all customers and the business model of Evergreen.
6. Maintains regular communica:on with the General Manager and Head Professional to ensure operational objectives are being met. Coordinates all group events through the Head Professional.
7. Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
8. Oversee the scheduling of staff to ensure adequate coverage during peak hours and special events.
9. Monitor customer feedback and implement improvements to enhance service quality and customer satisfaction.
10. Establish and maintain rela:onships with vendors and suppliers to source high-quality ingredients and Beverages.
11. Prepare and manage the budget, monitoring expenses and revenue to achieve financial targets in conjunc:on with management.
12. Inspects facility regularly to ascertain any maintenance, repairs, or clean-up needs. Ensures all equipment is in proper working order, including beverage cart.
Qualifications:
- Proven experience as a Food and Beverage Manager or similar role in the hospitality industry.
- Strong leadership and organizational skills, with the ability to motivate and inspire a team.
- Excellent communica:on and interpersonal abili:es, with a focus on delivering exceptional customer service.
- In-depth knowledge of Food and Beverage operations, including menu planning, cost control, and inventory management.
- Familiar with industry regulations and standards for food safety and sanitation.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by business need.
- WIMIS, Pro-serve, First Aid/CPR or the willingness to obtain these certificates.
Benefits:
- Competetive salary commensurate with experience. ($50,000 to $70,000). Bonus possibilites.
- Health insurance and other benefits package.
- Opportunities for professional development and career advancement within the organiza:on.
- Access to golf facilities and other perks associated with the position.
Job Types: Full-time, Permanent
Salary: $50,000.00-$70,000.00 per year
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Commission pay
- Tips
Education:
- Secondary School (preferred)
Experience:
- Hospitality: 5 years (preferred)
Language:
- English (preferred)
Licence/Certification:
- ProServe (preferred)
Work Location: In person
Application deadline: 2024-03-24
Expected start date: 2024-04-15