Food Service Worker

POSITION: Contract Part Time Food Service Worker (Unionized)(Contract starts April 1, 2024 ending April 1, 2025)

REPORTS TO: Program Manager or Designate

HOURS OF WORK: 8 hours per week (position will work on a rotational basis)

WORK DAYS/HOURS: Every other Saturday and Sunday (2pm-6pm)

SALARY AND BENEFITS: As per the Collective Agreement

PURPOSE OF THE POSITION:

The Food Service Worker works within a collaborative team to provide meaningful and relevant services within a theoretical feminist framework; that includes a working knowledge of the dynamics and effects of violence, trauma and oppression. The Food Service Worker is responsible for the planning and preparation of nutritionally balanced and culturally appropriate meals for (resident) women and their children at any given time.

RESPONSIBILITIES:

1. Resident Support

· Meets with residents at intake or shortly afterwards and:

- introduces herself and clarifies her role

- provides residents with an orientation of the kitchen, kitchen equipment and the cleaning materials used in the kitchen

- obtains information about their dietary /cultural food needs as well as any pertinent health information such as food allergies

- supports residents to set goals related to their food needs.

- actively participates in staff meetings/case management and acts as an advocate on behalf of residents

· Ensures that the nutritional /food needs of the residents are met consistent with the Canada Food Guide

· Facilitates meetings /workshops related to food, nutrition, cooking on a limited budget

· Prepares and posts the Shelter’s menu once weekly

· Posts all food recalls

2. Meal Preparation

· Prepares lunch and dinner meals

· Prepares a weekend evening meal or collaborates with residents and makes available requested items for the meals

· Ensures that foods for breakfast, lunches and dinner are stocked and available to the residents

· Unpacks and stores food and kitchen supplies; some heavy lifting is required i.e. boxes

· Ensures the kitchen is managed in accordance with current Public Health and Safety Standards

· Prepares and/or assists women in the preparation of “special occasion” meals, including dining room setup

3. Cleaning

· Washes dishes, pots, pans and other equipment used to prepare lunch and dinner meals

· Cleans kitchen floor after meal preparation

· Completely cleans kitchen at least once weekly, including all appliances

· Maintains all kitchen appliances; sterilizer, freezer, cooler, stove, etc.

· Cleans cupboards and pantry shelves as required

· Cleans and maintains the cleanliness of the food storage spaces, including the fridges and freezers

4. Food and Supply Coordination

· Orders food according to the budget and menu plans

· Places the food bank orders and maintains accurate records

· Coordinates the unpacking of food orders, stocking of kitchen and pantries

· Ensures the cleaning of the kitchen, pantry and storage areas according to the Department of Health standards

· Supervises and facilitates the food bank program

· Works cooperatively with the Facility and Maintenance Coordinator to ensure access to the food bank for ex-residents

· Conducts training with the front-line staff team as needed and volunteers regarding the food bank program

· Maintains statistical record of users

5. Violence Against Women Counselling

· Recognizes and deescalates conflicts on any issues relating to residents

· Informs front line staff of any issues relating to residents

· Demonstrates and maintains knowledge of relevant issues

6. Group Work

· Provides input for weekly resident meetings to determine emerging needs and encourages a cooperative living environment

· Provides relevant information that supports the development, implementation and evaluation of psycho-educational and mutual-aid groups that address residents’ various issues as well as trauma and woman abuse issues

· Contributes specialized knowledge and expertise to team members to develop meaningful and relevant services for women and children

· Works cooperatively with all members of the staff team

· Actively participates in creating a collaborative and dynamic team environment

7. Administration

· Adheres to all policies and procedures of Homeward Family Shelter

· Completes administrative duties as outlined in Homeward Family Shelter policies and procedures manuals and specific to your job description

· Maintains, records and compiles program statistics and prepares reports and correspondence as required

· Participates in ongoing program evaluation

· Ensures that residents are aware of and understand house practices and procedures as it relates to meals, use of kitchen space and equipment

· Ensures that the Health and Safety Guidelines are followed as per Homeward Family Shelter and the Public Health

· Maintains daily records of temperature on all fridges and freezers and presents records to the Joint Health and Safety Committee upon request

· Orders /purchases all food, including milk, bread with in the monthly allocated budget as stipulated by the Supervisor

· Tracks all orders /purchases with appropriate documentation to the Program Manager or Designate

· Directs all receipts to the Program Manager or Designate

· Maintains an up to-date inventory of foods stocked in the pantries, fridges and freezers and rotates as required

· Oversees kitchen management, including inventory of kitchenware and supplies

· In the absence of the House Coordinator / Maintenance- Facilities Coordinator, requests emergency repairs of the stove, sterilizer, fridges and freezers

· Plans the expenditure for food and kitchen supplies within budget allocation

· Assists with orientation/training of relief staff, students and volunteers

· Supervises students and volunteers, as needed

· Participates in supervisory meetings

· Any other duties as required that facilitate the effective service delivery of Homeward Family Shelter

MINIMUM EDUCATION & GENERAL EXPERIENCE/SKILLS REQUIREMENTS

· College Diploma / Certificate in Nutrition/Culinary Art

· Current Food Handlers Certificate

· Current Standard First Aid and CPR training

· 3 or more years of direct work experience in a similar or related setting

· Experience preparing culturally diverse meals for a multi- cultural resident group

· Knowledge and understanding of violence against women and children, mental health issues, refugee and migration issues, child development and parenting

· Working knowledge of accepted Public Health Standards

· Ability to work under pressure and within the context of a team structure

· Ability to work independently

· Knowledge of the issues facing the client group

· Ability to work within an anti-oppression framework

· Ability to multi-task and prioritize workload

· Excellent communication (both verbal and written)

· Strong interpersonal skills

· Proficiency in Microsoft Word, Excel, E-mail and the Internet

· Fluency in French or a second language an asset

· Current certification and demonstrated knowledge of (WHMIS) Workplace Hazardous Material Information Systems Regulations

Asset

· Valid driver’s license, reliable vehicle and $1,000,000. personal liability insurance

· Certificate in Counselling

CORE COMPETENCIES:

Client Service

Food Service

Diversity and Equity

Communication & Interpersonal Skills

Team Work & Collaboration

Flexibility and Resilience

Task-orientated

Creative and Receptive to New Ideas

Note: All reasonable accommodations will be made to allow for all qualified individuals to participate in the recruitment and selection process. If you require accommodations, please let us know.

Homeward Family Shelter o/a Julliette’s Place is committed to the principles of equitable hiring. We value diversity and encourage individuals of all races, ethnic origins, religions, sexual orientation and abilities.

Job Type: Part-time

Salary: $23.83 per hour

Expected hours: 8 per week

Benefits:

• Company events
• Company pension
• Employee assistance program
• On-site parking
• Tuition reimbursement

Day range:

• Weekends only

Shift:

• 4 hour shift

Application question(s):

• Do you have working knowledge of violence against women and children, mental health issues, refugee and migration issues, child development and parenting, and Child and Family Services Act?
• Are you willing to complete a COVID testing prior to the start of your employment?
• Are you 18 years of age or older?
• Are you willing to obtain a Vulnerable Sector Screen Police Records Check prior to the start of your employment?
• Do you require any accommodation in the recruitment and selection process?
• Did you previously apply or work for Homeward Family Shelter o/a Julliette's Place?
• Are you fully vaccinated against COVID-19?
• Do you have Food Handling Certification?
• Do you have a valid First Aid/CPR Certificate?

Experience:

• serving: 3 years (preferred)

Licence/Certification:

• Do you speak any other language aside from English? (preferred)

Work Location: In person

Application deadline: 2024-03-14
Expected start date: 2024-04-01