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SalaryPrince of Wales Hotel is seeking full and part time Guest Service Agents to join our front Office team!
This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment.
What you'll be doing:
- Register guests and assign rooms.
- Accommodate special request whenever possible.
- Assist in pre-registration and blocking of reservations when necessary.
- Check out guests on a regular ongoing basis.
- Develop a thorough knowledge of room rack and packages, room locations, types of room and costs of various rooms.
- Liaison with housekeeping and other departments to ensure up-to-date guest room availability is monitored frequently.
- Perform office duties such as preparing mail for postage, performing routine cash handling procedures, posting accounts; maintain keys for rooms and issuance of safety deposit box keys.
What you'll bring to the team:
- 1-2 years front desk experience considered an asset.
- Reliable transportation to Niagara on the Lake.
- A willingness to learn.
What's in it for you?
- Free Meals Each Shift
- Discounts on Hotel Stays, Restaurant Visits, Spa Services & Treatments
- Career Advancement Opportunities
- Tenured team to support your learning and development
- Company Social Events & Recognition Programs
While we welcome all applicants, only those selected for an interview will be contacted.
Accessibility accommodations will be made available to Candidates upon request.
Job Types: Full-time, Part-time, Permanent
Salary: $16.96-$17.85 per hour
Benefits:
- Company events
- Discounted or free food
Work Location: In person
