Host/Hostess

HARE

With an intimate courtyard and quiet patio, Hare offers a selection of wines, best experienced through a guided tasting. Equally delightful is the variety of locally-curated charcuterie & cheese boards, ideally paired with pours of Hare’s most captivating vintages.

Job Description: Host/Hostess

Hare is seeking friendly, hospitable, and highly organized Hosts of 2024! First impressions are everything which is why Hare is seeking individuals who set the tone and roll out the Red carpet to all guests in preparation for their unforgettable experience! Do you thrive in a fast-paced environment, are technologically savvy and have a knack for organization? Join a team of like-minded individuals at Hare where offering quality, memorable experiences is top priority.

Key Responsibilities:

Greet all guests in a friendly and engaging manner.

Set the tone and act as a positive brand ambassador

Ensure that reservations are on time and seated at their assigned tables, explain tasting cost, tasting experience options

Manage walk in traffic between all departments. Maintain wait lists and contact guests when necessary.

Answer phones and assist guests with their reservations.

Utilize TOCK reservation system in order to maintain flow.

Manage guest seating based on a variety of factors including scheduled staff break times, event start times, etc.

Assist team members if needed to assistance in cleaning tasks, bring water glasses and jug to table

Perform opening and closing duties.

Qualifications:

Minimum 1-year customer service experience

Smart Serve certified

What We Offer

Base pay & gratuities optional based on performance

Training & Development Programs

The opportunity to join an amazing and growing team in Niagara Wine Country

Staff wine, food & merch discounts

#ExperiencesWellPoured

Job Types: Full-time, Part-time

Benefits:

• Store discount

Schedule:

• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person

Expected start date: 2024-03-25