Host/Hostess

Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Assist in seating guests during peak dining hours
- Answer phone calls and take reservations
- Manage the waitlist and notify guests when their table is ready
- Provide excellent customer service and address any guest concerns or inquiries
- Collaborate with the kitchen and waitstaff to ensure smooth operations
- Maintain a clean and organized host/host station

Experience:
- Previous experience in a hospitality or customer service role preferred
- Familiarity with restaurant or food service operations is a plus
- Excellent phone etiquette and communication skills
- Ability to multitask and handle high-pressure situations with grace
- Strong interpersonal skills to interact effectively with guests and staff
- Proficiency in using a POS (Point of Sale) system is desirable

As a host/host, you will play a crucial role in creating a positive dining experience for our guests. Your friendly demeanor, attention to detail, and ability to communicate effectively will contribute to the overall success of our restaurant. Join our team and be part of an exciting and dynamic environment!

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role.

Job Types: Full-time, Part-time

Salary: $16.55-$18.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Evening shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Toronto, ON M5G 2H6: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person