```Job Overview:```
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a welcoming atmosphere.
```Responsibilities:```
- Greet and welcome guests with a warm and friendly demeanor
- Escort guests to their tables and provide menus
- Manage waitlists and seating arrangements
- Answer phone calls and assist with reservations
- Assist servers with various tasks as needed
- Maintain cleanliness and organization of the host/host station
- Ensure guest satisfaction by addressing any concerns or special requests
```Requirements:```
- Previous experience in hospitality or customer service preferred
- Familiarity with POS systems is a plus
- Strong communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Excellent phone etiquette and interpersonal skills
- Must be able to work evenings, weekends, and holidays as required
If you have a passion for providing exceptional guest service and enjoy working in a dynamic team environment, we would love to hear from you. Apply today to join our team as a Host/Host!
Job Types: Full-time, Part-time
Salary: $16.75 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Nanaimo, BC V9T 5S5 (required)
Ability to Relocate:
- Nanaimo, BC V9T 5S5: Relocate before starting work (required)
Work Location: In person