Hotel Front Desk Agent

```Job Overview:

We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:

- Greet guests with a warm and welcoming demeanor

- Check-in and check-out guests efficiently and accurately

- Answer phone calls and respond to inquiries in a professional manner

- Provide information about hotel facilities, services, and local attractions

- Assist guests with requests or issues during their stay

- Process payments and maintain accurate records

- Maintain cleanliness and organization at the Front Desk area

Qualifications:

- Previous experience in a similar role, preferably in the hospitality industry

- Excellent customer service skills with a friendly and approachable attitude

- Strong communication skills, both verbal and written

- Proficient in using phone systems and other office equipment

- Bilingual or multilingual abilities are a plus

- Ability to handle difficult situations with patience and professionalism

- Strong attention to detail and organizational skills

If you are passionate about providing exceptional guest service and thrive in a dynamic environment, we invite you to apply for the position of Front Desk Agent. Join our team today!```

Job Type: Part-time

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Supplemental pay types:

• Tips

Experience:

• Customer service: 1 year (preferred)

Ability to Commute:

• Barrie, ON L4N 5M3 (required)

Ability to Relocate:

• Barrie, ON L4N 5M3: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-03-07