Address
Form of work
SalaryOverview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
- Hospitality administration/management, other
Experience
2 years to less than 3 years
Work site environment
- Non-smoking
Work setting
- 101 - 200 rooms
- Urban area
- Hotel, motel, resort
Responsibilities
Tasks
- Establish and implement operational procedures for housekeeping department
- Select and purchase equipment and supplies
- Plan and co-ordinate activities of housekeeping supervisors and crews
- Co-ordinate inspection of assigned areas
- Supervise staff
- Co-ordinate contract services
- Ensure that safety standards and departmental policies are met
- Maintain financial records
- Prepare budgets and payrolls
- Co-ordinate maintenance and repair services
- Conduct performance evaluations and appraisals
- Maintain inventory of supplies, equipment and uniforms
- Supervise in-house laundry services
- Co-ordinate in-house laundry services
- Schedule and assign duties of housekeeping staff
- Co-ordinate dry cleaning and valet services
- Ensure that local health and sanitation regulations are carried out
- Hire and dismiss staff
- Respond to complaints of guests
Supervision
- More than 20 people
- Staff in various areas of responsibility
Credentials
Certificates, licences, memberships, and courses
- First Aid Certificate
- CPR Certificate
- Workplace Hazardous Materials Information System (WHMIS) Certificate
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
- Maternity and parental benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Travel insurance
- Wellness program
