Human Resources Business Partner

Human Resources Business Partner

Organizational Effectiveness and Employee Relations

With a strong relationship focus, the HR Business Partner supports CAS of Toronto’s management and staff by understanding their key objectives and providing advice, coaching, guidance and consultation as an Employee Relations/ Labour Relations and Organizational Effectiveness resource. The HR Business Partner ensures legislative obligations are met and appropriate actions are taken with regard to complaints, investigations, grievances and mediation of workplace conflict, while also working to contribute to harmonious employee-employer relationships and a positive, productive labour relations environment. This position also supports employee and organizational development initiatives such as performance management, change initiatives, leadership development, diversity and equity initiatives.

MAJOR RESPONSIBILITIES

• Understands the priorities and operations of the branches/departments to provide effective guidance, coaching and advice on Human Resources related matters in accordance with applicable legislations, policies, collective agreements, processes and procedures.  Approach includes identification of risk, consideration of impact to the branches/departments and recommended solutions.
• Consults with supervisors and managers to provide support with performance processes (e.g. coaching and performance appraisals) and change initiatives from both an OD and ER/LR lens to ensure successfully performing teams and staff.
• Provides advice and guidance on business planning & organizational issues in support of strategic and operational objectives and people management strategies such as diversity and equity and career development initiatives.
• Responsible for the administration, application and interpretation of collective agreements including the grievance process and other labour relations matters.
• Coordinates and/or takes necessary actions to support and lead HR processes related to complaints, investigations, mediation or other OE interventions as required.
• Prepare reports by collecting, analyzing, and summarizing data and trends including HR Metrics within branches/ departments and CAST.  Provides research and analysis of data on various labour relations processes including grievance, arbitration and collective bargaining.
• Works collaboratively with other colleague(s) fostering and supporting a team environment.
• Provides HR support to committees, projects, and policy/program development as required.   Supports other members of the Human Resources Departments as needed.
• Works in a safe manner in accordance with the Society’s health and safety policies and procedures and all relevant legislation.
• Acts in accordance with and incorporates Society's Code of Ethics, Confidentiality, Anti-Oppression/Anti-Racism, Harassment & Discrimination policies, etc.
• Complies with Society’s policies and procedures.
• Other duties as required.

QUALIFICATIONS

Education and Experience:

• A completed undergraduate degree in Human Resources plus 6 years’ progressive experience in Human Resources; OR
• A completed undergraduate degree plus a post-secondary certificate in Human Resources plus 6 years’ progressive experience in Human Resources; OR 
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Possess or currently working towards CHRP/CHRL designation.

Knowledge and Skills:

• Strong HR Generalist background in a unionized environment with core competencies in the areas of employee relations, labour relations and organizational effectiveness.
• Practical understanding and application of methodologies and approaches for: organization design, performance management, diversity, conflict management and investigations.
• Relationship building skills and ability to gain trust and confidence of a client group.
• Demonstrated experience in coaching, problem-solving, and organizational processes.
• Creativity and resourcefulness in demonstrating multiple solutions to issues.
• Excellent consulting, communication and engagement skills, coupled with the ability to influence stakeholders in establishing/delivering HR actions.
• Consistently sound judgment, flexibility and the ability to work successfully under pressure
• Exceptional commitment to customer service using a variety of methods to support leaders to make the right decisions.
• Self-motivated & goal oriented - high initiative and ability to prioritize and multi-task while meeting tight deadlines.
• Ability to work effectively both independently and within a team environment. 
• Demonstrated ability to maintain a high degree of confidentiality, take ownership of duties and responsibilities, unwavering professionalism and diplomacy even when challenged.
• Sound knowledge of Human Resources best practices and employment related legislation. 
• Demonstrated analytical and research skills, ability to analyze data and prepare reports, and work with HR data. 
• High degree of proficiency in all MS office programs.

Assets:

• Previous employee/labour relations experience
• Human Resources experience working in a non-profit and/or unionized environment
• Masters in Human Resources or Industrial Relations 
• Proficiency in French &/or a second language

OTHER INFORMATION

Accommodation at CAST 

We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at 416-924-4640 x2300. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.  

Equity Hiring Strategy and Application Process  

The Children’s Aid Society of Toronto (CAS of Toronto) is committed to building a skilled workforce that reflects the population of Toronto as well as the diverse communities we serve. 

For this specific career opportunity to support our Equity Hiring Strategy, CAS of Toronto is inviting applications from qualified individuals who self-identify as being part of one or more of the following under-represented groups: 

racialized (visible minority) persons with diabilities 2SLGBTQ+ During the online application process, applicants will have the opportunity to complete the Employment Equity questionnaire, to indicate if they self-identify as being part of one or more of the above under-represented groups. Answering the questionnaire is voluntary and all responses will be kept confidential and used only for the purposes outlined in this program. If the questionnaire is not completed by an applicant, they will not be considered as being from an equity seeking group. 

The information collected will help us identify qualified applicants from the listed under-represented groups for this specific opportunity as part of our Equity Hiring Strategy. In addition, information provided will be used to understand the diversity of candidates that apply to roles within CAS of Toronto. A summary of the responses to this questionnaire will be used to help assess application trends and inform the development of enhanced and future recruitment programs which are equitable and accessible. 

Qualified applicants who are interested in this opportunity can apply for position by submitting their application consisting of a cover letter and resume by clicking the Apply button below (at https://www.torontocas.ca/careers), fax (416-324-2400), or mail (30 Isabella Street, 5th Floor) to the attention of Human Resources.

Applications for this position must be received NO LATER THAN 11:59 PM on FRIDAY MARCH 29, 2024.

Please note: Applications will be reviewed on an ongoing basis throughout the posting period. Early submission is recommended. We thank all applicants for their interest; please note that only those who are under consideration will be contacted.