AddressJob description:
Information technology (IT) support technician
Toronto, ON M6K 1T5
Salary :30.05 hourly / 30 to 40 hours per Week
Responsibilities
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Experience and specialization.
Computer and technology knowledge
- Networking software
- Networking hardware
- Networking security
Languages
English
Education
- Bachelor's degree
- or equivalent experience
Experience
1 year to less than 2 years
Terms of employment: Permanent employment, Full time
Shifts: Day, Morning
Start date: As soon as possible.
How to apply
By email
vtechsolution.ca@gmail.com
Include this reference number in your application
STVTECH_2024
