Job description:
Salary: $33.00/Hourly
Job Type: Permanent, Full-Time
Start Date: As soon as possible
Language: English
Positions Available: 1
NOC Job Title: Information Technology Support Technician
Job Location(s)
DCS Technologies is looking for a Information Technology Support Technician It is a full-time, permanent position.
The Information Technology Support Technician will be responsible for:
- Communicating electronically or in person with the software users facing difficulties.
- Execute solutions with references from guides, manual and other documents.
- Provide advice and real time assistance to the user.
- Perform follow-up communication to ensure customer satifaction.
- Collect information and maintain problems & solutions log for the users.
- Maintain records of daily communication transactions, problems and remedial actions taken.
- Can redesign document or user manual if required.
- Assist clients with the installation of upgrades.
- Provide proper network, internet support to the users.
Requirements:
- Completion of Secondary School education is required.
- Post-Secondary Education in the field is required.
Please contact with your Resume at: technologiesdcs036@gmail.com