Internal Sales Specialist

Job Description

Eckel Noise Control Technologies: Sales Specialist

Job Type: Sales Specialist, Full-time, Permanent

Schedule: Monday to Friday, 08:00 to 16:30

Job Summary

Eckel Noise Control Technologies seeks an experienced, organized and motivated individual to fulfil our Sales position. In your role, you will prepare shipping information, contract and coordinate drivers and carriers, and update Eckel’s shipment tracking system. The selected candidate will be responsible for the logistical processing of customer orders by providing quotes, organizing pick-up and delivery schedules, answering inquiries from customers, and investigating complaints regarding services and policies.

In addition, the Eckel Inside Sales will administer a sales database/file system in support of sales activities and support the sales processes and administrative activities of senior sales representatives. You will receive inbound sales calls and emails from our customers. You will determine individual customer needs and help them become informed of Eckel products and services. Additionally, you will prepare quotes in response to inbound sales leads in support of Senior Sales Executive.

We’re looking for a professional who can quickly absorb and retain product knowledge and manage changing priorities while working in a fast-paced environment. If you enjoy a challenge and possess logistics administration and sales experience – we want to hear from you.

Responsibilities & Duties

• Arrange for shipping and delivery of Eckel products and systems to our valued customers and distributors
• Promote exemplary communication practices, proactively reporting status of shipment to Eckel, shippers and customers
• Receive inquires (calls and emails) from shippers and/or customers regarding shipment and address responses as per their needs
• Provide shipping options, availability, schedules
• Stay in touch with potential / current customers regarding their transportation requirements
• Learn about key features of Eckel Noise Control Technologies products & systems
• Receive and respond to inbound sales leads (telephone/email)
• Assist customers with their purchase process
• Determine customer needs, suggest applicable and relevant solutions
• Meet weekly, monthly and quarterly sales and administrative quotas
• Prepare and submit sales proposals to management for review
• Provide sales proposals to clients
• Administer a sales database/file system
• Support the sales processes and administrative activities of senior sales representatives
• Administer Eckel’s Client Relationship Management (CRM) software system
• Assist other team members as required
• Other administrative duties as required
• Contribute to the achievement of corporate objectives through customer satisfaction
• Generate sales quotation
• Followup all sales leads

Qualifications & Skills

• Post-secondary or bachelor’s degree preferred
• Direct logistics and sales experience required
• Ability to describe Eckel products and services to the average consumer
• Tactful and courteous Client Relationship Management (CRM) skills
• Willingness to work in a fast-paced changing environment
• Excellent office or data administration skills (MS Office, Excel, Outlook, Quickbooks etc.)

About Eckel Noise Control Technologies With expertise in creating optimal sound environments, Eckel Noise Control Technologies has been at the forefront of acoustic analysis and design since 1952. The company has pioneered anechoic chamber design for use in product testing from cell phones to cars to jet engines, helping engineers and manufacturers achieve exceptional quality standards.

Building on the science behind its Anechoic Chambers, Eckel set the standard for the design and manufacture of other types of noise control solutions. Audiometric Rooms & Studios create the ideal controlled environment for hearing tests, media recording and other sound isolation applications. Eckel Acoustic Panels provide precise control of reverberation and background noise in any setting from auditoriums and gyms to concert halls and industrial facilities. Industrial Enclosures offer custom-engineered options for worksite noise isolation. No matter the acoustic challenge, Eckel has a sound solution.

Job Types: Full-time, Permanent

Job Type: Full-time

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Life insurance
• On-site parking
• Profit sharing
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Work Location: In person