Manager, Learning And Development

• English
• Français (CA)

At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

Our expectations

Reporting to and working closely with the Director of Culture and Talent Development, the Training and Development Lead is responsible for implementing learning strategies to contribute to RONA's business and cultural priorities.

The incumbent develops/adapts strategies for integrating, developing, maintaining, or enhancing the skills and behaviors required to enable employees to perform their work effectively and safely.

Your role

• Acts as a coach for the L&D center of expertise, ensuring high standards in practices while meeting business needs.
• Develops and coordinates the skills diagnostic cycle, identifies training needs, and proposes innovative, engaging solutions tailored to RONA Inc.'s operational context.
• Collaborates with internal design and coordination experts to develop strategies and coordinates all training and Development programs, including need assessments, development, coordination, launch, tracking (dashboards), and governance (program relevance and sustainability).
• Programs include onboarding, continuous development, and leadership.
• Collaborates with training and Development third-party vendors, rigorously tracks project progress and activities, and ensures clarity of objectives, expectations, and agreements.
• Facilitates classroom or virtual training programs and coaches HR business partners using various approaches and tools.
• Supports the Director of Culture and Talent Development in managing departmental operations: budget, contracts, governance (e.g., Bill-90), etc.
• Actively participates in deploying our corporate culture and acts as an ambassador.
• Continuously updates expertise and contributes to the continuous improvement of the service.

The qualifications we are looking for

• University degree in a relevant field (training, organizational development, HR). Postgraduate studies are an asset.
• Additional certifications (ATD, PROSCI, MBTI) are advantageous.
• Minimum of 8 years of relevant experience. Experience in retail is a plus.
• Proficiency in Office 365 suite and experience with talent management systems and LMS (including Workday) are assets.
• Mastery of concepts related to corporate training management and adult education.
• Ability to act as a strategic partner to address business needs urgently in a complex and dynamic environment.
• Recognized ability to build strong relationships with internal partners and clients based on collaboration, trust, and integrity.
• Excellent ability to work in teams and to supervise/coach without direct authority.
• Capacity to work independently, manage multiple tasks simultaneously in an organized, structured, and rigorous work approach.
• Ability to facilitate and conduct various workshops for a variety of audiences.
• Capability to collect, organize, analyze, and report data accurately, timely, and meaningfully.
• Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis.
• We require all our head office associates to be proficient in French, spoken and written.

By joining the RONA family, you’ll enjoy many benefits, such as:

• A fitness centre, sports activities, and showers
• A childcare centre that can accommodate up to 78 children
• A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
• Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
• Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
• Electric car charging stations
• Career growth opportunities within the company
• An inclusive and safe working environment
• Promotion of work-life balance
• An employer that’s involved in the community
• And much more!

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.