Medical Secretary

Windsor Physiatry is a Physical Medicine & Rehabilitation Specialist Office located in Windsor, ON. We are currently seeking a highly motivated and professional individual to join our team as a part-time Medical Receptionist. The suitable candidate would have the ability to work independently in a fast-paced environment. Ideally the candidate should have prior experience working in a medical setting with EMR, exceptional customer service skills, and strong attention to detail.

Duties

● Greet and check-in patients and visitors with a friendly and professional demeanor, ensuring a positive patient experience in person or through telephone communication

● Answer phone calls and respond to inquiries promptly and efficiently

● Schedule and confirm appointments (both in-person and over the phone), process and book referrals, and manage the appointment calendar effectively

● Collect, verify, and update patient information, including medical history and insurance details

● Maintain patient records and ensure the accuracy and confidentiality of patient information

● Perform various administrative duties to support the smooth operation of the clinic

● Perform clerical duties such as filing, sorting charts, and distributing mail

● Coordinate and relay referrals and information to other healthcare providers

● Ability to multitask and work in a fast-paced environment

Experience

● Minimum one year of office experience is preferred

● Exceptional customer service and communication skills

● Strong attention to detail and organizational abilities

● Proficient in basic computer skills (e.g. Microsoft Office, Google Docs) and familiarity with electronic medical record systems

● Ability to work independently and collaboratively in a team environment

● Proficiency in using phone systems and handling multiple tasks

● Strong administrative skills, including data entry, filing, and record keeping

● Excellent communication skills, both verbal and written

● Ability to multitask and prioritize tasks in a fast-paced environment

● Graduate of Medical Receptionist Program (Preferred)

This is a part-time position, hours vary, working 2-4 shifts a week on a Tuesday (9am-2pm), Wednesday (8:45am-4:45pm), Thursday (8:45am-4:45pm) or Friday (9am-2pm).

If you are a dedicated individual with a passion for delivering excellent patient care and have prior experience in a medical setting, we invite you to join our team. To apply, please submit your resume and a cover letter highlighting your qualifications and prior experience to windsorphysiatry@gmail.com. We are an equal opportunity employer and value diversity at our company. We encourage applicants from all backgrounds to apply.

Job Types: Full-time, Part-time, Permanent

Salary: Starting at

$17.50 per hour

Benefits: On-site parking, paid time off, flexible schedule

Schedule: Tuesday to Friday

Education: Secondary School (preferred)

Work Location: In person

This position offers an opportunity to work in a dynamic healthcare setting with a focus on patient care. Please note that this job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required for the role.

Job Types: Part-time, Permanent

Salary: From $17.50 per hour

Expected hours: 13 – 26 per week

Benefits:

• Flexible schedule
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• No weekends

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (preferred)

Experience:

• receptionist: 1 year (preferred)

Ability to Commute:

• Windsor, ON N8W 3S9 (required)

Ability to Relocate:

• Windsor, ON N8W 3S9: Relocate before starting work (required)

Work Location: In person