Medical Secretary/Assistant

Job Description:

• Operation of front desk, reception, and patient service experience
• Required to answer and return phone calls
• Arrange consultations and follow-up appointments and confirmations
• Coordinate doctor’s schedule with other clinics within EMR
• Liaise with other medical staff in hospital clinics and pharmacies
• Triage faxes and referrals and prepare responding letters and documents
• Filing, faxing, and patient record keeping within EMR
• Updating patient chart information and patient medical records
• Retrieve documents and reports electronically
• Sending emails and screening emails for patient labs
• Provide administrative support to the primary health physician
• Strong understanding of office procedures is essential and other duties as required

Requirements:

• Prior medical experience an asset or willingness to be trained
• Experience with electronic medical records, Accuro EMR an asset
• Demonstrates an ability to interact with patients with compassion and sensitivity
• Provide personalized service to patients
• Good interpersonal and both written and verbal communication skills
• Professional phone etiquette
• Ability to multitask and work independently
• Punctual, organized, ability to coordinate and meet deadlines and work under pressure
• Good typing skills with ability to draft letters and correspondence independently

Qualification:

• Secondary School Diploma or equivalent
• Post-Secondary Certificate or Medical Office Administration or equivalent an asset

Job Types: Full-time, Permanent

Salary: $18.00-$20.00 per hour

Expected hours: 35 – 40 per week

Schedule:

• Monday to Friday
• No weekends

Work Location: In person