Member Services Coordinator

Are you ready to embark on an exciting journey with us? The Interpretive Guides Association (IGA) is thrilled to announce that we are hiring a vibrant and dedicated Member Services Coordinator to join our team!

Member Services Coordinator - Interpretive Guides Association

Canmore Alberta/Bow Valley (Work from home)

Independent Contractor

About Us:

The Interpretive Guides Association (IGA) is a leading organization dedicated to promoting excellence in interpretive guiding. We empower guides to inspire connections between people and nature. As we continue to expand our programs and services, we're seeking a motivated Member Services Coordinator to join our team.

Key Responsibilities:

1. Member Communications:

- Handling emails, member inquiries, and communications

- Building strong relationships with corporate members

- Assisting with events and registrations

2. Courses & Events:

- Setting up courses and creating new Professional Development events

- Liaising with instructors, suppliers, and students

- Assisting with Interpreter Exams and homework

3. Social Media & Advertising:

- Managing social media presence and promoting programs

- Creating eye-catching Canva posters for various platforms

Qualifications/Requirements:

- MS Office skills (Word, Excel, PowerPoint & Outlook), Proficient in using Google Office suite

- Exceptional customer service skills

- Self-motivated, creative, and able to thrive both independently and as part of a team

- Quick thinking, adept problem-solving skills and attention to detail are key

- Engaging personality with a knack for fostering positivity and enthusiasm

- Comfortable with occasional long workdays during peak periods

- Resides in the Bow Valley area, understanding that Canmore is the main base for meetings, courses and other duties.

- Proficient in using Zoom for virtual meetings

- Design and creative writing skills an asset

- Individuals must have a good quality laptop, cell phone, and home office or place to work from

- Comfortable with outreach and relationship-building efforts

Benefits:

- Flexible schedule with ample free time to work as a guide or take on other contracts during off-peak seasons

- Remote work arrangement, allowing for work-from-home flexibility

- Opportunity to contribute to the growth and success of this expanding non-profit and the field of interpretive guiding across Canada.

- training and certification in interpretation and guide safety are available free of charge.

- Free membership perks like pro-deals from great outdoor companies.

- Work with a supportive and fun team.

Position Details:

Starting Date: April 2, 2024

Rate of Pay: $27/hour to start, with the potential for a raise after a 6-month review.

Weekly Hours: This contract is based on working 32 hours a week but be prepared to work up to 40 hours during our busy seasons (April, May, June, October, November, and February) and as few as 8 hours a week during our slower periods (typically July, August, and December).

How to Apply:

If you are enthusiastic about the mission of the Interpretive Guides Association and possess the required qualifications, please submit your resume and a brief cover letter detailing your interest in the position to Tracey Gage executivedirector@interpretiveguides.org. Applications will be accepted until March 11th with interviews scheduled the following week. Only shortlisted candidates will be contacted.

Job Type: Full-time

Benefits:

• Casual dress
• Company events
• Flexible schedule
• Work from home

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Application deadline: 2024-03-11
Expected start date: 2024-04-02