Museum Shop And Visitor Services Associate

Responsibilities:

The Museum Shop and Visitor Services Associate is responsible for maintaining the front of house daily operations on a daily basis. The Associate’s main priority is to engage directly with the public in a professional manner and must provide friendly, knowledgeable, helpful and quick customer service:

· Meet, greet, serve and process all guests in the front of house area in a professional manner;

· Accurately process cash transactions, balance end of shift cash outs and deposits;

· Remain informed about museum exhibitions, activities, events and programs, and remain current about general tourist information services and activities in this area;

· Knowledgeable on books and store inventory.

· Maintain cordial working relationships with all Department Employees, Museum Members and Volunteers;

• Replenish visitor information communications materials in front of house and exhibit area;

• Assist with admitting tour groups at front of house to maintain admission processing;

Must have local housing.

Qualifications & Requirements:

• Comfortable interacting and conversing with a wide variety of people and age groups;
• Available to work assigned hours: up to 20 hours per week, 3 to 7 hour shifts;
• Self-motivated and capable of working without supervision;
• Competent written and verbal English communication skills;
• Demonstrate knowledge of Windows based computer operations;
• Demonstrate basic knowledge of the local Banff area and the Canadian Rockies;
• Demonstrate ability to work with the public in a friendly and positive manner;
• Physical ability to lift up to 15 pounds

Only Email Cover-letter and resume to: gwedin@whyte.org

Job Types: Part-time, Fixed term contract, Casual, Seasonal

Salary: $17.00-$20.00 per hour

Expected hours: 3 – 20 per week

Benefits:

• Company pension
• Discounted or free food
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Banff, AB T1L 1A5 (required)

Ability to Relocate:

• Banff, AB T1L 1A5: Relocate before starting work (required)

Work Location: In person