Office Administrative Assistant

We are expanding and looking to add a Office Administrative Assistant to our team.

Responsibilities:
- Provide excellent customer service to patients and visitors
- Manage phone calls and emails, ensuring prompt and professional responses
- Schedule appointments and maintain the office calendar
- Greet patients and check them in upon arrival
- Assist with data entry and maintaining patient records
- Handle billing and insurance claims
- Perform general clerical duties such as filing, photocopying, and faxing
- Coordinate office supplies and inventory management
- Support other team members as needed

Skills:
- Strong customer service skills with a friendly and professional demeanor
- Previous experience in a dental office or similar healthcare setting is preferred
- Excellent communication skills, both verbal and written
- Attention to detail and strong proofreading abilities
- Proficient in office software such as Google Suite or Microsoft Office
- Ability to handle multiple tasks simultaneously and prioritize workload effectively
- Familiarity with dental terminology and procedures is a plus
- Knowledge of proper phone etiquette and ability to handle difficult or sensitive situations

Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet the needs of the organization.

Please submit your resume highlighting relevant experience. We look forward to reviewing your application!

Job Type: Full-time

Salary: $17.55-$18.34 per hour

Benefits:

• Commuter benefits
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: In person