We are a building supplies business looking for an individual who is interested in learning and growing the business with us. We are family owned and operated and pride ourselves on going above and beyond for our customers and have built our brand on providing premium customer service. We are a young and growing business and will depend heavily on this individual to grow with us. Customer Service Excellence, Organization skills, Adaptability, and willingness to learn are must haves in this position.
In this position, you will work primarily in the store and office. Greeting and assisting customers as required, and completing general office and bookkeeping tasks. A keen eye for detail, proficiency with Quickbooks, Excel, and strong computer skills in general are a prerequisite for this position. You will be relied upon to identify areas for process improvement, development and implementation of initiatives to streamline and gain efficiencies in the day to day management of the business.
Key Responsibilities:
- Greet and assist customers via walk ins or phone calls
- Determine and establish office procedures and routines
- Schedule and confirm appointments/work orders
- Follow up on pending quotes and orders to ensure timely execution
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- Set up and maintain manual and computerized information filing systems
- Data entry for various products offered
- Entering Estimates/Work orders into the system
- Maintaining current records of POs, Work orders, and follow up of the same
- Type and proofread correspondence, forms and other documents
- Plan, Develop Process Improvement for Office, store and staff efficiency
- Calculate and prepare payroll
- Keep financial records and establish, maintain and balance various accounts using computerized bookkeeping systems (Quickbooks)
- Maintain general ledgers and financial statements
- Post journal entries
- Prepare other statistical, financial and accounting reports
- Prepare tax returns
- Prepare trial balance of books
- Reconcile accounts
Computer and technology knowledge:
- MS Excel
- MS Office
- QuickBooks (Proficient)
- General Knowledge of Computers and ability to learn and navigate software programs used by suppliers to enter estimates and work orders
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
Personal suitability
- Accurate
- Dependability
- Flexibility
- Organized
- Reliability
- Time management
- Ability to work as part of a team
- Ability to focus in busy environment
Job Type: Full-time
Salary: $18.00-$23.05 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
Schedule:
- Monday to Friday
Experience:
- QuickBooks: 1 year (required)
Work Location: In person