Office Administrator/Receptionist

Job Overview:

We are seeking a friendly, organised, and professional receptionist to join our team. The receptionist will be the first point of contact for our clients, vendors, and visitors, so exceptional communication and customer service skills are essential. The ideal candidate will be adept at managing multiple tasks efficiently in a fast-paced environment while maintaining a positive attitude.

Responsibilities:

• Greet clients, vendors, and visitors to our showroom, Ma Belle Maison, in a welcoming and professional manner.
• Answer and direct phone calls promptly and courteously. Take information from potential clients, booking appointments for our Sales and Management team.
• Schedule appointments and maintain calendars for team members.
• Provide our clients with excellent customer service via the phone line, in-person, and via email correspondence.
• Assist with administrative tasks, including data entry of clients into our CRM, filing, photocopying.
• Perform a variety of clerical and administrative tasks, such as filing, data entry, and record keeping
• Maintain office supplies inventory and place orders as needed
• Handle sensitive and confidential information with integrity and professionalism
• Provide general administrative support to staff members as needed
• Maintain cleanliness and tidiness of the reception area and meeting rooms.
• Assist with special projects and tasks as needed to support the team.
• Assist with marketing activities and initiatives as required.
• Assist in the compilation of data for KPI reporting.

Qualifications:

• Proven experience in an administrative or office management role
• Ability to maintain a high level of professionalism and confidentiality
• Strong attention to detail and accuracy in completing tasks
• Strong organizational skills with the ability to prioritize tasks and meet deadlines
• Excellent verbal and written communication skills, in both official languages.
• Proficiency in Google Suite (Docs, Drive, Gmail).
• Familiarity with CRM software. (considered an asset)
• Bilingual (English and French)- required
• High school diploma or higher

Job Type: Full-time

Salary: $17.00-$21.00 per hour

Expected hours: 37.5 per week

Benefits:

• On-site parking
• Paid time off

Schedule:

• Monday to Friday

Education:

• Secondary School (required)

Experience:

• Administrative: 2 years (preferred)

Language:

• English and French (required)

Ability to Commute:

• Dieppe, NB E1A 8L8 (required)

Work Location: In person