Operations Manager

Please note only applicants residing within Canada will be considered.

Who We Are at Ernest

Ernest is a modern construction company revolutionizing the $10 trillion commercial service and construction industries. Our mission is to reshape how construction projects are executed, leveraging technology to enhance efficiency, quality, and customer satisfaction.

At Ernest, no two days will ever be the same. You'll experience a diverse and engaging work environment where each day presents new problem-solving opportunities, as well as a balance of team support and individual ownership of your work. As we continue to innovate, we are seeking an Operations Manager to join our team and play a crucial role in managing multiple concurrent projects, ensuring operational excellence, and driving successful outcomes.

About The Role

As an Operations Manager, you will be instrumental in overseeing millions of dollars of active construction work across multiple markets. Your role is vital to the success of our projects, and we are looking for an individual with strong organizational, analytical, and time management skills, coupled with a sense of urgency to thrive in our fast-paced start-up environment.

What You'll Do

• Manage all aspects of multiple multi-million dollar construction projects, leveraging Ernest’s proprietary software to ensure financial and quality targets are maintained
• Work closely with our construction leadership team to manage operations and quality across new job and geography expansions
• Manage external client and customer relationships to properly identify and process scope changes, address issues, and communicate regarding project milestones
• Serve as a liaison between product development and the construction execution to provide feedback and support the implementation of new features

What You'll Need

• 3+ years in operations or expansion-focused roles in dynamic, fast-paced companies (startup experience preferred)
• Strong organizational, analytical, and time management skills with a demonstrated sense of urgency
• Manage cross-functional projects, manage external client relationships, and your workload simultaneously
• Strong verbal and written communication skills
• Proficiency in Google Apps and Microsoft Office Suite
• Willingness to work collaboratively in a fast-paced, startup environment

Job Type: Full-time, Remote (Canada)

Note: The above job description is intended to outline the general nature of work performed and should not be considered an exhaustive list of all responsibilities, duties, and skills required for the position.

Ernest is an equal-opportunity employer committed to providing a discrimination and harassment-free work environment. We celebrate diversity and welcome applicants from all backgrounds and life experiences.

Job Type: Full-time

Pay: $80,000.00-$100,000.00 per year

Benefits:

• Casual dress
• Paid time off
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Language:

• English (required)

Work Location: Remote