Parts Person

Job Description – Parts Technician

The Koch Auto Group consists of DK Ford in Leduc, Koch Ford Lincoln in Edmonton and Koch Athabasca in Athabasca Alberta. Our stores are located in the hub of Alberta’s busy industrial and Oilfield industry. For over 50 years, the Koch Auto Group has been a family owned and operated business which prides itself on our customer satisfaction. We have won the prestigious Ford President’s Award many times at all of our dealerships and currently have all 3 stores ranked in the top 5 CVP scores for all of the Western Region- we expect top notch customer service! If you are looking for a organization that believes in outstanding service, family atmosphere, and long term customer relations, the Koch Auto Group may be the right place for you!

Some great advantages that we offer at Koch Auto Group are:

· We are closed on Sundays and Holidays.

· Competitive wages.

· We offer great benefits and a pension plan.

In this central role, you will support our management team and strengthen the critical link between our customer service and parts sales initiatives as a Ford dealership

The ideal candidate will be:

· People orientated

· Committed

· Reliable

· Flexible

· Transparent

· Diligent

Responsibilities

· Deliver a high level of customer service to our internal & external customers. You will be required to work the front and back counters in our department.

· Applies retail techniques to sell and display parts and accessories; unpacks shipments and maintain displays.

· Assists in receiving and stocking parts orders.

· Assists and supports all Parts staff in placing parts orders for the dealership.

· Recording and monitoring all back orders.

· Uses computer to monitor and investigate parts disbursed per repair order.

· Maintains tight control over parts inventory to increase efficiency and eliminate customer delays.

· General housekeeping.

· Responding to all inquiries in a timely fashion by phone and emails ensuring timely follow up with all customers.

· Handling cash, debit and credit card payments

· Commitment to providing the best service possible.

Required Qualifications

· 2-3 years’ experience in automotive parts.

· Must be able to lift up to 50 pounds

· Stock handling, as well as dispensing, ordering, receiving, and inspecting parts inventories.

· Strong computer skills with experience in a computerized Parts department.

· Ability to work as a team player as well as independently, with little or no supervision

· Must be flexible and able to work well under pressure of deadlines, changing priorities and last-minute changes

· Excellent interpersonal skills

· Proven ability to pay careful attention to details, (parts numbers, prices, terms, shipping & delivery information)

· Effective written and oral communication skills

· Must have reliable transportation

· Able to work various shifts, including some Saturdays

· Ability to adapt to the needs of our business

Preferred Qualifications

· Experience with PBS software would be an asset

· Ford experience is an asset

· Wholesale experience is required

· Fork Lift experience

· Journeyman Parts Technician certification

We thank all applicants, however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent, Apprenticeship

Salary: $3,500.00-$5,500.00 per month

Benefits:

• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person