Service Writer/ Parts Person

Job Overview: We are seeking a skilled and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service and coordinating automotive repair services. This is an exciting opportunity to work in a fast-paced automotive repair environment and contribute to the success of our service department. Responsibilities: - Greet customers and assist them with their service needs - Listen to customer concerns and accurately document them - Provide estimates for automotive repairs and services - Schedule appointments and manage the service department's calendar - Communicate with technicians to ensure timely completion of repairs - Keep customers informed about the status of their vehicles - Process payments and handle cash transactions - Maintain accurate records of customer interactions and transactions Requirements: - Strong mechanical knowledge and understanding of automotive repair processes - Excellent customer service skills with the ability to build rapport with customers - Previous experience as a Service Writer or in a similar role preferred - Familiarity with dealership operations and service department procedures - Ability to multitask and prioritize work in a fast-paced environment - Proficient in using computer software for scheduling and record keeping - Detail-oriented with strong organizational skills - Cash handling experience is a plus Join our team as a Service Writer and enjoy the opportunity to work in a dynamic environment where you can utilize your mechanical knowledge and provide exceptional customer service. Apply today!

Job Type: Full-time

Salary: $20.00-$23.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Experience:

• Service Writer: 2 years (required)
• Customer service: 2 years (preferred)

Work Location: In person

Expected start date: 2024-04-01