Reception/ Sales Administrative Assistant

We are searching for Administrative Assistant to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to WD Swim School students and parents, prospective students and guests, ensuring an exceptional “Judgement Free” member experience!

Some of your responsibilities will include:

• Administrative Assistant Activities:
• Greet students and parents, providing exceptional customer service and doing your best to make all members feel comfortable and welcomed!
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check students in, tour and sign up new students, log amenities and communicate updates and events to students and parents.
• Respond to member questions and concerns in a timely and professional manner.
• Conduct beverage or merchandise purchases on the point of sale system. Member Accounts:*
• Utilize our system to assist with new membership, change of class time and payment questions.

Qualifications:

• College diploma equivalent required.
• Basic computer proficiency with an eye for accuracy.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Language proficiency in English

Physical Demands/Requirements:

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.

Job Type: Full-time

Salary: $20.00-$25.00 per hour

Expected hours: 35 per week

Benefits:

• Casual dress
• Flexible schedule
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Language:

• Chinese (preferred)

Work Location: In person