Regional Manager, Patient Experience & Public Engagement

Oversees patient and Public Engagement activities within the Northern Health Region (NHR). Coordinates the
development, implementation, and ongoing evaluation of Patient Experience initiatives and practices in the NHR.
Promotes mechanisms that communicate the voice of patients, clients, residents, families, and the public to the
NHR and fosters patient-focused culture. Serves as a liaison between those who are served and those providing
the services. Provides or oversees the support to both parties for improving the quality of care and services.

The incumbent must fulfill the requirements of the Criminal Records/Vulnerable Person, Child Abuse Registry
Check and Adult Abuse Registry Check and adhere to all Northern Health Region policies and procedures.

QUALIFICATIONS

• Post–secondary degree in a health-related discipline (combinations of education and experience may be

considered)

• Membership with the applicable body in Manitoba and Canadian Association preferred

• Valid Manitoba Class V driver’s license, access to a vehicle, and willingness to travel the region year round

• Recognized Medical Terminology course an asset

• Knowledge in working with principles of Patient Safety in a health care setting

• Two (2) years’ supervisory/management experience

• Two (2) years’ comprehensive experience related to the position

• Proficient knowledge of Windows based programs (Microsoft Word, Excel, Outlook, PowerPoint, Visio,

Publisher, Adobe Acrobat,) and Internet

• Satisfactory employment record required

• Successful candidate subject to provide security checks in accordance with Security Checks for Employment

Policy (HR-02-80). Waived for internal candidates with current checks on file.

For a full listing of qualifications please:

• Internal Candidates: Refer to the Job Description which is posted on the Intranet under

Department/Human Resources/Job Description, then select the applicable department; or,

• External Candidates: Contact Human Resources to request a copy
  

Northern RHA strives to have a diverse workforce in an inclusive and accessible workplace,
which provides opportunity for reasonable accommodation.

Indigenous applicants are encouraged to self-declare when submitting applications & resumes.

We thank all candidates for applying. Only those selected for interview will be contacted.

Using Google Chrome,Apply online at www.northernhealthregion.ca on or before

JANUARY 16, 2024

Note:In the event of technical difficulties with the online application, please contact Human Resources at
recruitwest@nrha.ca for assistance prior to the closing date.