Job Title: Customer Service Representative
Job Summary: Join our team as a Customer Service Representative, where you'll be a key point of contact for customers, providing assistance and ensuring a positive experience.
Key Responsibilities:
- Address customer inquiries via phone, email, or chat.
- Resolve issues and document interactions in the database.
- Maintain product knowledge for effective communication.
Qualifications:
- Excellent communication and problem-solving skills.
- Previous Customer Service experience is a plus.
- Familiarity with Customer Service software.
Requirements:
- High school diploma or equivalent.
- Flexible availability, including evenings and weekends.
Work Environment: Office-based, remote, or hybrid.
Benefits: Competitive salary and comprehensive benefits.