Rental Coordinator

Battlefield Equipment Rentals(a division of Toromont Industries Ltd.), one of Canada’s premiere Construction Rental Companies, has an immediate requirement for a Rental Coordinator in our Kingston location. This is a fast-paced, constantly growing branch, which relies on our team-oriented atmosphere to help maintain and build our customer base. The Rental Counter Representative is a vital position that operates as the direct liaison between staff and customers, and is a key role in developing successful relationships with our customers.

Job description

• Provide excellent customer relations through phone, email and face-to-face, while keeping a positive and professional attitude;

• Perform assigned tasks with attention to detail and effectively organize all documentation within Company software;

• Work effectively within a team environment;

• Operates as the direct liaison between staff and customers;

• Open and close branch when necessary;

• Prepare paperwork and contracts for deliveries; update internal product spreadsheets and any other product tracking systems.

• Facilitate customer calls and walk-ins, including sourcing equipment and supplies, as well as coordinating and securing deliveries;

• Monitor inventories – rental equipment and saleable goods;

• Assist with loading and unloading customer pick-ups when required;

• Restock product shelves as needed;

• Prepare and ensure that all deliveries are organized for the following day;

• Complete daily closing requirements, including, but not limited to, invoice checks, pricing and information accuracy, balance funds;

• On-call work schedules may be required;

• Adhere to all workplace safety protocols, environmentally sound behaviours and practices at all times.

Job qualifications

• Proficiency/prior experience with Systematics would be considered an asset;

• Technical aptitude of CAT equipment and operations would be considered an asset.

• Experience in Microsoft applications, specifically: Outlook, Word, and Excel;

• Knowledge of construction equipment and building products;

• Previous experience in a related field;

• A self-starter, with a keen sense of time-management and effective planning skills;

• Professional customer service, and good communication;

• Effectively work within a team environment

Battlefield Equipment Rentals is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, Battlefield Equipment Rentals provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know, and we will work with you to meet your needs.