Sales Coordinator

Headquartered in Etobicoke, ON (nearest intersection of Browns Line and Lakeshore), Starline Production Rentals Inc. was founded in 2000 and has grown steadily through a combination of acquisitions and organic growth. Our resources include a fleet of over 850 specialized trucks and trailers to service the dynamic film and television industry. Supplying custom-built vehicles to accommodate actors, hair and make-up, cameras, rigging, wardrobe and more requires ongoing repair and maintenance.

What we are looking for?

We are currently seeking a Sales Coordinator who plays a key role in maintaining the accurate flow of business operations, delivering high-quality client and interdepartmental service, and facilitating streamlined communication. As a Sales Coordinator, the primary objective is to provide effective support to the sales department by managing various responsibilities, including order processing, maintaining customer communications & information tracking, and providing administrative assistance, such as the completeness of sales-related paperwork.

We offer:

• Competitive wages and vacation
• Professional team-spirited environment
• Benefit plan (health and dental)

Key Responsibilities

• Utilize our equipment rental software and Microsoft Excel to efficiently manage equipment inventory.
• Handle customer communications through emails and CRM platforms
• Act as a liaison with customers to address their equipment needs.
• Maintain ongoing communication with clients, including follow-ups and assistance with receivables collection.
• Generate reports as requested, such as sales reports for management with brief analysis.
• Convey relevant client feedback internally.
• Proactively address and escalate client issues with a solution-based approach.
• Enhance sales team productivity by reaching out to clients for necessary paperwork required for rentals.
• Collaborate with other departments to ensure all required vehicle paperwork is secured for each rental.
• Maintain accurate electronic records
• Provide essential administrative support to the sales team, as delegated.

Knowledge, Skills and Qualification

• Post Secondary education in related field is a definite asset
• 2+ years experience in a sales administrative/coordinator role
• At least 1 year of experience in Customer Service
• Highly proficient in Microsoft Office and Microsoft Exchange
• Working knowledge of CRM software (Salesforce, HubSpot etc.)
• Demonstrable ability to work independently
• Solid interpersonal skills with a successful track record of working within a team environment
• Well organized with a proven ability to navigate several deadlines and projects simultaneously
• Detail-oriented and able to work with accuracy
• Developed professional written and verbal communication skills
• Ability to collaborate effectively with a diverse team and contribute to a positive work environment.

We thank you for your interest. As we receive a high volume of applications, only those selected for an interview will be contacted.

Starline Production Rentals Inc. is an equal-opportunity employer. If you require an accommodation during any part of the recruitment process, please notify Human Resources and we will work with you to meet your needs.