Restaurant Manager

General Description: Courtesy and efficiency are paramount in any Food Services capacity. The Restaurant Manager plays a key role in the operation to maintain the necessary liaison with guests as well as a balanced relationship with fellow team members in the day-to-day operation. Professionalism, leadership and organizational skill are necessary for success in this position.- NOC 60030

Responsibilities:

• Start date October 1st 2023
• Take a responsible role in day-to-day operation, maintaining and assisting others in the appearance and operating efficiency of all dining areas.
• Show a strong floor presence and visibility
• Supervise and manage food and beverage team members.
• To perform all aspects of service expectations and any necessary extra duties as assigned.
• To adhere to company policies and departmental procedures.
• To ensure all menu changes are updated in POS immediately
• To become aware and knowledgeable of all menu specials, shortages or item specifics on a per shift/day basis as well as knowledge of existing menus.
• Order and maintain inventory levels
• To ensure the cleanliness and proper storage of all products, tools and workspaces.
• To ensure all health regulations and food safety techniques are followed.
• Maintain the security of information, key control areas, inventories and time management not only displaying responsible actions, but also encouraging them in others.
• Learn and know areas of product knowledge, service techniques and procedures.
• Completion of closing tasks such as reports preparation, checklist of completed duties and a synopsis of the shift/day/night where pertinent information is recorded for follow-up or as reporting for incoming team members.
• Closing tasks may also include the safe and clean state of departure from premises; ensuring areas are locked, closed or turned off as required.
• Continually demonstrates/role models exceptional guest service standards and supports the front-of-house service teams at all times through training and encouragement.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Trains and performance manages Front of house employees to exceed guest expectations
• Assures the cleanliness and orderliness of the Outlets and Banquet Operation premises by all staff.
• Continuously conducts staff training to improve service levels
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Monitor revenues and modify procedures and prices
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Develop, implement and analyze budgets
• Participate in marketing plans and implementation
• Set staff work schedules and monitor staff performance
• Address customers' complaints or concerns
• Provide customer service
• Recruit, train and supervise staff

At Fox Harb’r Resort, we know every employee is a valued part of the team. Our benefits include:

• Competitive wages
• Travel Fuel Allowance
• Discounts at the Resort's Dining Areas; The Cape Cliff and Willard
• Discounts on Accommodations, Golf and Spa services & products
• Friends and Family Rates for overnight accommodations
• Complimentary use of the Junior Olympic Pool, Mineral Pool and Fitness Room
• Team Member rates for Golf, Sport Shooting, Kayaking, Trail Rides etc.
• Team Member Activities and Department Incentives
• Team Member Education Funding and Bursary Program
• Team Member housing availability

REQUIREMENTS

• At least two years service leadership experience
• Experience in luxury hotel or fine dining
• Strong leadership, interpersonal and communication skills
• Knowledge of relevant legislation and regulations
• Ability to work well under pressure in a fast-paced environment
• Ability to work independently and as part of a team effectively
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Keen eye for detail, innovative and interested in creating a 5-star experience

Fox Harb’r Resort is a 5 Star, 4 Diamond property nestled along the coast of the Northumberland Strait in Wallace, Nova Scotia. We are offering a unique opportunity for you to experience a 5 Star Luxury work environment. With this opportunity, you will be presented with a distinctive career, experience, and benefits in a World Class setting.