Sales Assistant

Sales Assistant

About Us:

At eQ Homes, we are dedicated to providing an exceptional level of craftsmanship and customer service, from the moment you meet us to the day you receive your keys. We are with you every step of the way to ensure that your home buying path is a comfortable and memorable one. We consistently create visionary, award-winning communities that lead the way in home innovation and sustainable living initiatives.

We stand for Enduring Quality. Our core values are at the heart of everything we do, and they include:

• Doing the right thing.
• Quality; build well for lasting value.
• Creativity; challenge status quo and encourage innovation.
• Fun; enjoy what we do and share that joy with others.
• Respect; for each other, our communities and the planet.
• People; find the best and empower them to become great.

We want our employees feel great about their jobs, and that means encouraging growth and advancement, listening to employee feedback, recognizing a job well done, giving back, and adopting a culture of trust and respect.

About the Role:

The Sales Assistant provides essential support to the on-site sales team, helping them achieve sales goals and ensure customer satisfaction. They engage with customers, optimize sales strategies and promotions, and create a welcoming and organized sales environment. If you have excellent communication skills and a customer-focused mindset, we invite you to consider joining us.

Key Responsibilities:

• Organize and maintain the sales center reception area for a positive visitor experience.
• Refer clients to consultants based on housing availability knowledge.
• Greet and register all guests promptly upon arrival.
• Handle telephone calls professionally and distribute messages efficiently.
• Maintain daily traffic reports and site plan dot maps.
• Manage the CRM (Lasso) prospect database and Newstar for accurate prospect/client information.
• Communicate with prospects and buyers via email or other designated methods.
• Prepare accurate Purchase and Sale Agreements for Consultants.
• Create and maintain complete purchaser files, ensuring accuracy.
• Track and process buyer deposits.
• Ensure completeness of purchase packages and necessary addendums.
• Assist Consultants and Managers in planning and coordinating sales events.
• Participate in team meetings as needed.
  

• General Office Management:
  • Order and maintain office supplies.
  • Coordinate marketing materials with Marketing and Product Manager.
  • Perform general sales center clean-up and maintenance.
  • Ensure office equipment (fax, copier) is regularly maintained and serviced.

About You:

• Fundamental knowledge of the real estate sales processes
• Bilingual skills are desirable (French/English)
• Friendly, engaging, and positive personality
• Strong written and verbal communication skills
• Good organizational, filing, office and phone skills
• MS Office suite skills including Word, Excel, and Outlook
• Experience in Newstar and Lasso CRM would be considered an asset
• Suitable professional business attire at all times

Why Join Us:

• We empower our people to strive for creativity, uniqueness, and distinction.
• We are actively pursuing portfolio growth opportunities, ensuring continuous development and advancement.
• We take pride in our achievement as one of Ottawa's top home builders, having won national awards and earning praise from buyers in all our communities.
• Enjoy competitive pay, incentives, and tuition reimbursement to support your personal and professional growth.
  
• Benefit from 15 paid vacation days plus additional PTO to ensure a healthy work-life balance.
• Thrive in a supportive environment with ample growth opportunities to nurture your career.

EQ Homes is an equal-opportunity employer dedicated to creating an inclusive and accessible workplace environment. We are committed to cultivating a workforce that mirrors the diversity of our community, including individuals with disabilities. If you require accommodation or support during any stage of our recruitment and selection process, we will collaborate with you to address your needs.