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Form of work
SalaryIf you are looking for more than a job, join Cash Money to start your career!
Come and work for an organization that offers quality consumer financial products, that is focused on Customer Service, and that has a technology lending platform that is integrated across store, online, mobile, and contact center touchpoints for a best-in-class customer experience.
When you join Cash Money, you become part of the CURO family, our parent company with multiple brands, and store operations across US and Canada. You’ll enjoy working in our energized and entrepreneurial culture with many opportunities to have long-term growth within our global organization.
Why you would love to work at our company:
~ Dhirendra C., District Manager – Western Canada
“In 2015 I joined Cash Money as an Assistant Manager. One year later I was promoted to Store Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the CURO Talent Acquisition team!”
~ Hypatia P., Store Operations Recruiter - Canada
“The Diversity & Inclusion Council feels like the puzzle piece that has been missing all along and became a game changer for me. The focus on equity, diversity, and people, is what makes this council so great! We have made real change for the employees of CURO by identifying holidays, observances, and events to provide education and awareness and through rolling out programs that give back to our communities. I am proud to work for a company that prioritizes Diversity, Equity and Inclusion.”
~ Sonja S., Branch Manager – Hamilton
Responsibilities:What you will be doing:
The role of the Shift Lead is a developmental position, whereby you have proven yourself in the Financial Service Representative position and have also expressed interest in advancement into a management role.
In addition, you will:
- Be a proud brand ambassador
- You will be a hands-on leader, exemplifying great customer service and working through any customer concerns or challenges
- You will be the Manager on Duty when Branch Manager/ Assistant Branch Manager are unavailable
- Participate in ongoing training to stay up to date on our products and processes, including completing the manager training program
- Adhere to established loss prevention standards (i.e., loan and check cashing decision criteria, cash management, password protection, drawer management, and dual authorization)
- You should have a high school diploma, GED, or equivalent work experience
- Ability to work a flexible schedule
- 9 months of customer service experience will be an asset
- 9 months of cash handling experience will be an asset
- Availability to work full-time
Hourly: $19.50 - $25.50
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for the following benefits, starting on day one: Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our RRSP/DPSP program once you have completed 3 months of employment with a company match.
Key Words: Customer Service, Cash Handling, Loans, Financial Services, Management, Retail, Bank Teller
