The Basic Gist:
We’re not your traditional Mexican place. We just happen to think that tacos are a dish best-served fun, with a side of liquor. Welcome to The Mule, where tacos, tequila & bourbon come to party.
We are London's favourite lunch spot, regular late-night haunt, and go-to destination for a great bite & drink. Our tacos range from classic Mexican to weird-and-wild-you’ve-gotta-try-this.
All of our food is 100% gluten-free and we offer a variety of fare that is sure to satisfy either the most dedicated carnivore or delight your vegetarian and/or vegan side.
What’s An “Other Bird”?
The Other Bird is a hospitality family that includes The Mule & Rapscallion & Co. (Hamilton, ON), Burro (Burlington, ON), The Mule &Hunter & Co. (London, ON), and The Mule (Port Dover, ON).
We are a young, growing, and fun-loving company that believes in providing amazing culinary and service experiences.
The Job:
We are looking for a new Support Staff member to join our team. What is a Support Staff member you ask? You would wear a couple of hats including, host, food runner, busser, barback, expo, and based on your specified role each day your responsibilities can include:
- Being passionate about delivering the best experience through attentive and friendly service
- Greeting all guests as they walk through the restaurant,
- Managing and prioritizing the restaurant waitlist, and ensuring the front door is manned effectively,
- Answering any incoming phone calls and politely answering any questions to the best of your ability,
- Ensuring food is properly presented prior to running it out to a guest,
- Delivering food to tables and ensuring guests have all they need,
- Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
- Bussing and resetting tables with a sense of urgency,
- Re-stocking service areas throughout the shift,
- Emptying trash and spot sweeps whenever floor needs it,
- Performing opening and closing responsibilities in a timely and detailed manner,
- Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
- Following all safety and sanitation policies and procedures,
- Contributing to a friendly & cooperative work environment by assisting all other team members as needed
- Receiving direction from The Mule's Management team.
IMPORTANT NOTE: For this current hire, we are looking for someone to mainly focus on high-volume, guest facing jobs (i.e. door greeting, food running, and take out).
The ideal candidate will have:
- Minimum 1 year experience in Hosting or Food Running is required.
- Front-of-House restaurant experience, specifically in bar-backing will be an asset.
- Late Night availability (we are open until 2AM every day of the week) is required.
- Weekend availability (Saturday & Sunday) is required.
- Smart Serve Certification is required.
How to Apply:
So, does this sound like you? If so, please respond with your cover letter & resume. We will contact successful candidates to set up an interview.
We look forward to hearing from you!
Job Types: Full-time, Part-time, Permanent
Salary: $16.55 per hour
Benefits:
- Company events
- Discounted or free food
Schedule:
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Morning shift
- Weekends as needed
Supplemental pay types:
- Tips
Experience:
- Hosting or Food Running: 1 year (required)
Licence/Certification:
- Smart Serve (preferred)
Work Location: In person