Technical Analyst

49260 - 
Toronto - 
Rotation - 
24 months 
Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.
It’s an exciting time to join the team at Hydro One!
Job Function:
Assist with computer support work for the appropriate line units in the Computer Operations Group. Maintain facility software; such as, compilers and utilities. Perform studiesand evaluate new or modified software or hardware. Install new vendor supplied software or hardware products. Design and write software programs to meet specific requirements, including programming, testing, documenting and implementation. Participate in studies relating to computer hardware or software efficiency and reliability.
Job Description:
1. Maintain less complex facility software; such as, compilers and utilities by diagnosing problems, applying corrections, generating new versions, adjusting parameters and making modifications in order to improve performance and simplify use.
2. Evaluate new or modified hardware and software. Participate in the performance of studies to determine applicability and adaptability of hardware products and software packages. Contribute to the preparation of related recommendations.
3. Install new vendor supplied hardware and software products. Select parameters, generate, test and implement.
4. Design and write software programs to meet specific requirements including programming, testing, documenting and implementation.
5. Provide functional direction to shift supervisors or appropriate line supervisors during extraordinary situations; such as, major equipment outages, major implementations or other situations. 6. Provide information, education, training and assistance to other units in the use of computer software, hardware and selected services. Co-ordinate the solution of technical problems unable to be solved by other units.
7. Evaluate the effectiveness of designated portions of computer facilities. Participate in studies relating to efficiency and reliability. Recommend changes to improve system effectiveness. Notify Supervisor of potential or existing problem areas.
8. Participate in studies relating to computer hardware or software requirements, efficiency and reliability.
9. Liaise with vendors of software and hardware with respect to both the installation of products and the resolution of problems.
10. Exercise periodic supervisory responsibility of a limited nature where others have been delegated to assist with assignments, work projects or other such requirements. Assign work with instructions and check the work to maintain quality, accuracy and productivity.
11. Perform other duties as required
At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.
We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2024.
Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, Apply # One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.
Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
Deadline: April 3, 2024
 
In the event you are experiencing difficulties applying to this job please consult our help page
here.