Technical Support Specialist
Amp Security, Hay Communications & Tuckersmith Communications are offering a great opportunity to work for local, respected businesses. Services include security, internet, television, cellular, web hosting, telephone, and more.
The main duty of this position is troubleshooting customer reported issues with telecommunications & security services.
Hours would range between 8 a.m. and 10 p.m. Monday to Friday, and some weekends, with flexible work locations, including occasional time in an office setting but mostly work from home..
Qualifications:
1. Customer service skills - The ability to deal with customers in a polite manner.
2. Technically inclined person with post-secondary education or related work experience. Self taught computer gurus are also welcome to apply. Prior internet support experience a bonus.
3. Knowledge of Windows, Mac iOS, Android, Networking and Linux is also and asset.
4. Ability to problem solve and multi-task.
5. Must have a drivers license and mode of transportation when necessary.
6. Must live within 100KM of Clinton, ON. (Some exceptions could be made on a case by case basis.)
If you would like to join our team you can apply here through Indeed.
We would like to thank all applicants, however only those selected for an interview will be contacted.
This is a mostly work from home position, with the occasional need to come into an office.
All equipment required to do the job will be provided to the successful candidate.
Job Types: Full-time, Permanent
Salary: From $41,600.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
- Overtime pay
Licence/Certification:
- G2 or G - drivers license (required)
Work Location: Hybrid remote in Clinton, ON N0M 1L0