Address
Form of work
SalaryOverview
Languages
English
Education
- Bachelor's degree
Experience
3 years to less than 5 years
Responsibilities
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Additional information
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Long term benefits
- Life insurance
- Other benefits
- Registered Retirement Savings Plan (RRSP)
